Valenta - Solutioning Head (7-10 yrs)

Job description :

Overview :

The Head of Solutioning will be responsible for overseeing and managing a cross-functional team comprising Solution Architects, Project Managers, and Data Analytics experts.

This role is key to bridging the gap between pre-sales business insights and effective, scalable solutions that align with customer needs.

The ideal candidate will lead the solution design process, ensuring technical feasibility, timeline adherence, and delivery of high-quality solutions.

Key Responsibilities :

Leadership and Team Management :

- Team Oversight : Manage and mentor Solution Architects, Project Managers, and the Data Analytics team, ensuring that all team members collaborate effectively to deliver high-quality solutions.

- Cross-functional Collaboration : Serve as the key link between different teams, facilitating smooth communication and ensuring alignment across the entire solutioning process.

- Skill Development : Foster an environment of continuous learning, ensuring that team members stay updated on the latest tools, technologies, and industry trends.

Solution Design and Architecture :

- Solution Architects : Lead the architectural design process by working closely with the Solution Architects to ensure all solutions are technically sound, scalable, and aligned with customer requirements.

- Technical Feasibility : Validate the technical feasibility of proposed solutions, ensuring alignment with the team's capabilities and available resources.

- Risk Management : Identify potential risks early in the design phase and work proactively to mitigate them.

Project Management :

- Project Managers : Oversee project planning, timeline creation, and resource allocation by working closely with Project Managers to ensure that all projects remain on track and within budget.

- Milestone Tracking : Ensure that project milestones and KPIs are clearly defined and met, coordinating with team members to address any challenges that may arise.

- Stakeholder Communication : Act as a point of contact between pre-sales teams, customers, and project managers to ensure that expectations are managed and deliverables are clearly defined.

Data Analytics Integration :

- Data Analytics Team : Guide the Data Analytics team in leveraging data-driven insights to enhance solution designs and optimize processes.

- Strategic Use of Data : Ensure that analytics are effectively integrated into the overall solution, providing actionable insights to drive better decision-making and improve customer outcomes.

- Continuous Improvement : Use data analytics to refine and optimize ongoing projects, adjusting strategies as necessary to meet evolving customer needs.

Development and Delivery :

- Development Oversight : Collaborate with developers and architects to ensure that solutions are built according to the final design and adhere to best practices.

- Quality Control : Implement processes for iterative testing and validation throughout the development phase, ensuring that solutions meet the required standards before delivery.

- Solution Delivery : Ensure that the final product is delivered on time, meets customer expectations, and is fully supported by comprehensive technical documentation and training materials.

Handover and Post-Delivery Support :

- Handover Management : Lead the formal handover process of completed solutions to customers or internal operations teams, ensuring thorough documentation and training support.

- Customer Satisfaction : Manage post-delivery customer feedback, making sure that final adjustments are made to optimize the solution and ensure high satisfaction levels.

- Ongoing Support : Coordinate any additional post-delivery support needed by the customer, ensuring smooth transitions and operational success.

Key Requirements :

- Proven leadership experience managing cross-functional teams (Solution Architects, Project Managers, and Data Analysts).

- Deep understanding of solution design, architecture, and data analytics.

- Strong project management experience with the ability to lead complex, multi-phase projects from conception to delivery.

- Excellent communication and interpersonal skills, with a proven ability to collaborate across technical and non-technical teams.

- Experience in managing risk and ensuring the technical feasibility of solutions.

- Strong customer focus, ensuring solutions meet business and client expectations.

Preferred Qualifications :

- Bachelor's or Master's degree in a technical field (e.g, Computer Science, Data Analytics, Information Technology).

- Experience with project management methodologies (e.g, Agile, Scrum, Waterfall).

- Familiarity with automation technologies, data analytics, and cloud architecture.

- Project management certification (PMP, PMI-ACP, etc.)

- Strong analytical mindset with experience in data-driven decision-making