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Engaged Employer

Valenta AI Private Limited

Compare

3.8

based on 150 Reviews

35 Valenta AI Private Limited Jobs

Head of Solutioning

ValentaBPO

3.8

based on 150 Reviews

7-12 years

Bangalore / Bengaluru

1 vacancy

Head of Solutioning

Valenta AI Private Limited

posted 2hr ago

Job Role Insights

Fixed timing

Key skills for the job

Automation Testing Project Management Information Technology PMP Presales IT Services

+ 3 more

Job Description

Overview:

The Head of Solutioning will be responsible for overseeing and managing a cross-functional team comprising Solution Architects, Project Managers, and Data Analytics experts. This role is key to bridging the gap between pre-sales business insights and effective, scalable solutions that align with customer needs. The ideal candidate will lead the solution design process, ensuring technical feasibility, timeline adherence, and delivery of high-quality solutions.

Key Responsibilities:

1.Leadership and Team Management:

oTeam Oversight: Manage and mentor Solution Architects, Project Managers, and the Data Analytics team, ensuring that all team members collaborate effectively to deliver high-quality solutions.

oCross-functional Collaboration: Serve as the key link between different teams, facilitating smooth communication and ensuring alignment across the entire solutioning process.

oSkill Development: Foster an environment of continuous learning, ensuring that team members stay updated on the latest tools, technologies, and industry trends.

2.Solution Design and Architecture:

oSolution Architects: Lead the architectural design process by working closely with the Solution Architects to ensure all solutions are technically sound, scalable, and aligned with customer requirements.

oTechnical Feasibility: Validate the technical feasibility of proposed solutions, ensuring alignment with the teams capabilities and available resources.

oRisk Management: Identify potential risks early in the design phase and work proactively to mitigate them.

3.Project Management:

oProject Managers: Oversee project planning, timeline creation, and resource allocation by working closely with Project Managers to ensure that all projects remain on track and within budget.

oMilestone Tracking: Ensure that project milestones and KPIs are clearly defined and met, coordinating with team members to address any challenges that may arise.

oStakeholder Communication: Act as a point of contact between pre-sales teams, customers, and project managers to ensure that expectations are managed and deliverables are clearly defined.

4.Data Analytics Integration:

oData Analytics Team: Guide the Data Analytics team in leveraging data-driven insights to enhance solution designs and optimize processes.

oStrategic Use of Data: Ensure that analytics are effectively integrated into the overall solution, providing actionable insights to drive better decision-making and improve customer outcomes.

oContinuous Improvement: Use data analytics to refine and optimize ongoing projects, adjusting strategies as necessary to meet evolving customer needs.

5.Development and Delivery:

oDevelopment Oversight: Collaborate with developers and architects to ensure that solutions are built according to the final design and adhere to best practices.

oQuality Control: Implement processes for iterative testing and validation throughout the development phase, ensuring that solutions meet the required standards before delivery.

oSolution Delivery: Ensure that the final product is delivered on time, meets customer expectations, and is fully supported by comprehensive technical documentation and training materials.

6.Handover and Post-Delivery Support:

oHandover Management: Lead the formal handover process of completed solutions to customers or internal operations teams, ensuring thorough documentation and training support.

oCustomer Satisfaction: Manage post-delivery customer feedback, making sure that final adjustments are made to optimize the solution and ensure high satisfaction levels.

oOngoing Support: Coordinate any additional post-delivery support needed by the customer, ensuring smooth transitions and operational success.

Key Requirements:

Proven leadership experience managing cross-functional teams (Solution Architects, Project Managers, and Data Analysts).
Deep understanding of solution design, architecture, and data analytics.
Strong project management experience with the ability to lead complex, multi-phase projects from conception to delivery.
Excellent communication and interpersonal skills, with a proven ability to collaborate across technical and non-technical teams.
Experience in managing risk and ensuring the technical feasibility of solutions.
Strong customer focus, ensuring solutions meet business and client expectations.
Preferred Qualifications:
- Bachelors or Masters degree in a technical field (e.g., Computer Science, Data Analytics, Information Technology).
- Experience with project management methodologies (e.g., Agile, Scrum, Waterfall).
- Familiarity with automation technologies, data analytics, and cloud architecture.
- PMP, PMI-ACP, or similar project management certification.
- Strong analytical mindset with experience working with data-driven decision-making processes