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51 V2soft Jobs
Urgent need For a Help desk Analyst // Porur, only Immediate joiners
V2soft
·
1-3 years
Chennai
2 vacancies
Urgent need For a Help desk Analyst // Porur, only Immediate joiners
V2soft
posted 40min ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Should have 2-3 years of experience in hardware and software support.
- Must have good communication skills, both spoken and written.
- Provide initial technical support, including assistance with incident troubleshooting in a timely manner, and coordinate issue resolution with IT staff, vendors, and customers.
- Handle application and hardware trouble tickets in accordance with Service Level Agreements (SLAs).
- Take ownership of managing the IT assets.
- Knowledge of the BMC Remedy ticket tool is an added advantage.
Employment Type: Full Time, Permanent
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V2soft Benefits
Health Insurance 
Work From Home 
Soft Skill Training 
Free Transport 
Job Training 
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