Lead I - Software Engineering (AJO)

What we believe:

Were proud to embrace the same values that have shaped UST since the beginning. Since day one, weve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Work Location: Pune, Bengaluru, Hyderabad, Chennai, Noida, Kolkata, Ahmedabad

Position Summary :

The AJO Lead will be responsible for discovery, design and implementation of AJO requirements e.g. Creating AJO Campaign, AJO Journeys, Communication Templates with the help of content provided by business. He will also be responsible for leading the development team of minimum 5 developers. As part of leading the team, he will be responsible for reviewing changes done by the junior developers, guide them for any technical blockers they might be facing. AJO lead is also a client facing role to participate in any technical discussion with client POs & Architects.

Essential Functions and Responsibilities AJO Development -

Individual Contribution (60%)

Strong understanding of AJO modules including but not limited to Campaigns & Journeys along with activities involved in it Events, Audience, Orchestration activities, Content Fragments, Channel configurations.

Data management - Build data models, configure data schemas, and apply data quality rules

Campaign development - Create AJO Campaigns with relevant Target list (API based OR Audience read) and using various communication channels like Email, SMS, Push notifications

Creation of Communication templates - including content fragments by referring the content provided by business/client agencies

Campaign execution - Support the execution of digital marketing campaigns across channels using AJO Campaign/Journey

AJO out of the box reports Strong understanding of the out of the box reports for AJO journey and Campaigns (24-Hrs and All time reports), analyze the Campaign effectiveness/insights AJO Development - Lead (40%)

Work closely with cross-functional teams, including developers, data engineers, and project managers.

Review the changes done by junior AJO developers

Technical issue resolution - Diagnose, troubleshoot, and resolve technical issues and guide the team for any blockers being faced

Helping team to understanding the client requirements and solutioning it for Junior Developers

Qualifications & Skills:

• Overall IT Experience of 6+ years, with minimum 2+ years of hands-on development experience with Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP)
• Experience with AEP RT-CDP and XDM Modelling.
• Experience working with APIs, RESTful services
• Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
• Programming experience (Javascript / Java / VB / C# / PHP)
• Knowledge of Web Technologies like HTML, and CSS would be a plus
• Good communication skills to ensure effective customer interactions, communications, and documentation
• Self-starter - Organized and highly motivated
• Fast learner, ability to learn new technologies/languages
• Excellent written and verbal communication skills.

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.