Technical Architect - ServiceNow (6-12 yrs)

Job Description :

- Degree in Computer Science, Information Systems, related field, or equivalent work experience

- 6+ years of experience in ServiceNow development and implementation with an architectural focus

- Broad exposure to ServiceNow modules (ITSM, ITAM, ITOM, IRM (GRC/TPRM), HRSD, SPM)

- Proficiency in ServiceNow platform functionalities including Service Catalog, Flow Designer, Workflow Editor, Scripting and Integration Hub

- Strong analytical and problem-solving skills to troubleshoot and resolve technical issues

- Excellent communication and collaboration abilities to work effectively with cross-functional teams

- Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment

- Excellent experience with GRC (IRM, TPRM)

- Experience with ServiceNow integrations

- Experience with ServiceNow scripting languages

- Experience with ServiceNow reporting and analytics

- Experience with Agile development methodologies

- Experience with ServiceNow performance tuning and optimization

- Experience with ServiceNow family release upgrade

- Experience with ServiceNow CSDM framework

- Experience with ServiceNow security and compliance

- Experience with ServiceNow Workspace development a plus

- Experience delivering technology within a life science setting a plus

- ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification is a plus