Collector- Healthcare

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Job Description:

• Performs collection functions via phone, fax, email, website on outstanding invoices, deductions, and credit notes
• Analyzes disputes and resolves through working with internal departments, such as Customer Service, Warehouse, and Chargebacks as well as external companies such as returns companies and carriers
• Complete credit request form after claim has been validated
• Update text maintenance with collections activity within system to allow management and client visibility of progress
• Reconcile the Age Trial Balance for customers to validate claims of Credit Balance
• Research, log, and resolve internal errors regarding order entry, shipment accuracy, returns, and pricing
• Review orders on hold for credit and determine if customers are within set credit amount of if payment is forth coming
• Recommend credit limit reviews for customers who continually exceed their credit limits
• Prepare Weekly Client/Management Reports.
• Prepare Monthly Client/Management Reports.
• Daily interaction with key client personnel.
• Participate in client meetings/calls.
• Complete as requested, month-end processes, i. e. , client reports, month-end reports and ad hoc reports.
• Work closely with Accounts Receivable Administrator to assist in closure of any deductions or variances.
• Work with Client Management Associate to keep current with any client/customer changes.
• Other duties as assigned.
• Accounts Receivables/Collections/AP background and SAP knowledge and experience is a must