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92 Ups Logistics Jobs

F&A Senior Officer

7-12 years

Pune

1 vacancy

F&A Senior Officer

Ups Logistics

posted 14d ago

Job Role Insights

Fixed timing

Job Description

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Job duties and responsibilities:
Identifies and resolves basic and routine issues impacting payment
Overcomes customer objections concerning payments and assists them in understanding their account terms
Utilizes payment options and negotiates payment arrangements
Follows prescribed escalation procedures
Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs
Submits recommendations to write-off account balances
Monitors and maintains assigned queue of customer accounts
Keeping and improving customer relations
Prepare publish reports to senior management as required
Carry out exceptional coordination with various departments to ensure great customer experience
Knowledge and Skills:
Strong verbal and written communication skills, with the ability to effectively and professionally present information and respond to questions
Excellent analytical and problem resolution skills
Desire to work in a position requiring extensive phone and email communication
Ability to work in a highly measured, fast-paced, production environment
Working knowledge of MS Office and databases
Bachelor s degree
Prior inbound/outbound calling experience - preferred
Accounts Receivable, Collections Billing knowledge - REQUIRED .
Comfortable to work in any shift timings as per process requirements



Employment Type: Full Time, Permanent

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What people at Ups Logistics are saying

4.3
 Rating based on 6 Senior Officer reviews

Likes

Everything goes well except management

  • Salary - Excellent
    +2 more
Dislikes

No growth for genuine candidate

    Read 6 Senior Officer reviews

    Senior Officer salary at Ups Logistics

    reported by 19 employees with 11-24 years exp.
    ₹6 L/yr - ₹12.5 L/yr
    114% more than the average Senior Officer Salary in India
    View more details

    What Ups Logistics employees are saying about work life

    based on 617 employees
    67%
    78%
    77%
    59%
    Strict timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Ups Logistics Benefits

    Free Transport
    Cafeteria
    Health Insurance
    Job Training
    Work From Home
    Soft Skill Training +6 more
    View more benefits

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