Account Manager - Sales - Industrial Health Diagnostics Space - IIM/ISB/MDI/FMS (6-10 yrs)

Position: Account Manager - Enterprise Customers

Location: Rajkot

Position Type: Full-Time

About the Company:

- A leading organization in the industrial health diagnostics space is revolutionizing machine diagnostics, predictive maintenance, and condition monitoring with a digital-first approach. The company empowers top engineering and process industries worldwide by maximizing machine uptime, minimizing factory disruptions, and enhancing equipment reliability.

- Leveraging advanced technologies such as IoT, machine learning, AI, cloud computing, and data analytics, the company drives digital transformation and Industry 4.0 adoption.

Job Description:

- We are seeking an experienced Account Manager to expand our customer base in western India. The ideal candidate will have a strong network within large manufacturing industries, including steel, cement, pharmaceuticals, chemicals, and other process-driven sectors.

- The role requires engaging with key decision-makers such as Chief Manufacturing Officers, Manufacturing Directors, Chief Digital Officers, CEOs, Maintenance Managers, and business owners.

- The primary focus is on acquiring new customers and driving business growth, along with strengthening relationships with existing clients to scale accounts further.

Responsibilities:

- Develop and maintain strong relationships with enterprise customers as their primary point of contact.

- Identify key stakeholders in each account and align them during the evaluation and decision making phases.

- Effectively pitch value propositions to CXOs and other decision-makers.

- Work closely with the solution engineering team to identify upsell and cross-sell opportunities for existing customers.

- Tailor proposals to address the specific needs and concerns of various stakeholders.

- Conduct customer visits to mature deals and ensure accurate sales forecasting.

- Meet quarterly and annual sales targets.

- Maintain up-to-date and accurate customer records.

Required Skills & Experience:

- 6-10 years of experience in customer success or account management.

- Strong interpersonal and communication skills with the ability to build lasting client relationships.

- Capability to articulate technical concepts clearly and persuasively.

- Proven experience in conducting CXO-level discussions, emphasizing value over cost.

- Excellent organizational skills with attention to detail.

- Ability to prioritize and manage multiple responsibilities in a dynamic work environment.

- Strong presentation, problem-solving, and articulation skills.

- Willingness to travel extensively.

Qualifications:

- Bachelor's degree in Engineering.

- MBA from a Tier-1 institute (preferred).