Technical Project Manager

Software (SWA) comprises the definition, specification, and allocation of requirements from different sources utilising knowledge of systems engineering processes (specification & architecture). Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers specification, design, implementation, and unit testing of Software (e.g. device drivers, microcode, hardware-related software & firmware) according to the requirements and architecture defined in the systems engineering process. Covers establishment and maintenance of Software Configuration Management (SCM) practices into software development projects, continuously building and integrating infrastructure tools and systems.

Key Skills / Area of Expertise

• Experience with key Digital Operations assets ( NAC, NoRC, FlowOne )
• Experience with Business Process Management (BPM) and ability to transform business requirements into technical requirements
• Good working knowledge of CSP OSS/BSS systems and processes ( legacy and future )
• Working knowledge of automated closed loop operations systems
• Experience with 5G architecture, particularly Core Network is required. Experience in other domains such as Transport and Access is also beneficial.
• Experience in CI/CD processes
• Experience and knowledge of deploying solutions in cloud environments (Nokia Container Services, Microsoft Azure, Amazon EKS, VMware Tanzu, ) and general knowledge of WebScale technology
• Experience Data streaming, data ingestions, machine learning and workflow automation
• Expertise and experience in Application, Storage containerization / virtualization stackExample : Kubernetes, hypervisor, exposure to monitoring tools like Grafana, BELK/Kibana (log aggregation tools), Prometheus.
• Excellent communication and interpersonal skills is a must for this role.
• Experience in architecting cloud native solutions
• Experience assessing SaaS/PaaS/On-prem technologies
• Ability to lead complex projects
• Integration experience

Job Key Tasks & Responsibilities

• Closely working with customers Solution Architect to define and execute Digital Operations use cases and call flows supporting current and future business needs
• Creating Epics, reviewing user stories, defining & reviewing acceptance criteria, reviewing sprint demos for OSS/BSS use cases
• Architecting Application, Storage containerization /virtualization migration from current monolithic structures HLD, LLD, Deployment diagrams, Sequence Diagrams
• Providing Estimation for features and functionalities requested by customer
• Orchestrating DevOps & Establishing DevOps (CI/CD) hands on DevOps experience is a must
• Help resolving complex production issues if support, product, services team needs deep technical expertise.
• Act as Trusted Technical Advisor for customer & Internal stakeholders (PMs, Account/Sales teams)
• Authoring SOWs in collaboration with Pre-sales teams
• Creating SEETs for new and ongoing Opportunities and renewal deals.
• Design & architect customized device management solution
• Mentoring development teams in implementing designed solution
• Articulate technical risks and provide tradeoffs & Abatement plans.
• Provide technical leadership to perform product upgrades in collaboration with Domain Architects and Hosted Architects
• Create POCs & lead by example by create standard modules /frameworks
• Help in reviewing project schedule, issues, risks
• Review & define Serviceability requirements in collaboration with Hosted and Product Architects.
• Participate in QBRs, Sales cycles and Provide Thought Leadership
• Experience with evaluating and recommending new technologies to solve complex business problems
• Interprets internal and external business challenges and recommends best practices to improve products, processes and services. Has in-depth organisational and relevant market knowledge and uses understanding on how relevant areas can be integrated to achieve objectives.
• Contributes to strategic decisions within professional area. Solves complex problems based on sophisticated analytical thought and complex judgment. Contributes to development of concepts to determine professional direction of own organisational unit.
• Acts as a professional leader for staff / workteam / taskforces, often the most senior specialist in a team, who serves as best practice resource within own organisational unit and / or is recognised as an expert within the same professional area in the business.
• Often leads functional teams or projects with moderate resource requirements, risk and complexity, handles day-to-day staff management issues, including resource management and allocation of work.
• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements. Manages Subcontracting / Partnership Manager.
• Manages technical requirements from customers needs. Delivers SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). Manages product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.
• Retains technical and design knowledge for assigned products and technologies. Applies and maintains quality standards. Participates in process and tools evolutions and improvements. Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.