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78 upGrad Jobs

Admission Counsellor

2-6 years

₹ 3 - 7.5L/yr

Mumbai, Mumbai

10 vacancies

Admission Counsellor

upGrad

posted 3hr ago

Job Role Insights

Flexible timing

Job Description

JOB SCOPE

A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrads programs and offerings. As an Admission Profiler you will serve as the vital link between upGrads potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors.


RESPONSIBILITIES & DUTIES

• Engage with assigned leads and promptly initiate contact through the auto dialer system.

• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.

• Build rapport, credibility and establish trust with leads through effective communication and active listening.

• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.

• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.

• Maintain accurate records of lead interactions and follow-up activities in the CRM system. BASIC ELIGIBILITY CRITERIA

• Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.

• Min Graduation is required.

• Previous experience working a 6-day work week.

• Currently working in the capacity of an individual contributor.

• Proven track record of meeting targets in the existing company.

SKILLS

• Excellent verbal communication skills with an emphasis on fluency in the English language.

• Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.

• Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.

• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.




Employment Type: Full Time, Permanent

Read full job description

upGrad Interview Questions & Tips

Prepare for upGrad Admission Counsellor roles with real interview advice

Top upGrad Admission Counsellor Interview Questions

Q1. Why do you think you can crack the deal with customers?
Q2. How would you rate your sales pitch on the rate of 1-10?
Q3. How will you convince a learner for digital marketing
View all 18 questions

What people at upGrad are saying

3.7
 Rating based on 206 Admission Counsellor reviews

Likes

Nothing. Just the salary hike will be good and nothing

Dislikes

Pathetic Management. Do not join this organisation if you want mental peace. Managers are toxic and terrible. They are like Thekedars who are greedy for sales and don’t know how yo behave with employees. No work life balance. You have to work extra hours and even on weekends. If sales not done they will insult you and treat you terri..Read More

  • Skill development - Bad
  • +5 more
Read 206 Admission Counsellor reviews

Admission Counsellor salary at upGrad

reported by 638 employees
₹2 L/yr - ₹10.5 L/yr
45% more than the average Admission Counsellor Salary in India
View more details

What upGrad employees are saying about work life

based on 1.8k employees
56%
62%
71%
98%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

upGrad Benefits

Submitted by Company
Our door is always open for you
With you throughout
You become the owners
Your career, your move
Referral benefits
No cost for upskilling yourself
Submitted by Employees
Free Food
Health Insurance
Work From Home
Job Training
Cafeteria
Education Assistance +6 more
View more benefits

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upGrad Mumbai Office Location

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Mumbai Office
Headquarter
Ground Floor, Nishuvi 75 Dr. Annie Besant Road Worli, Mumbai – 400018 Mumbai
400018

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