i
upGrad
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
78 upGrad Jobs
Admission Counsellor
upGrad
posted 3hr ago
JOB SCOPE
A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrads programs and offerings. As an Admission Profiler you will serve as the vital link between upGrads potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors.
RESPONSIBILITIES & DUTIES
• Engage with assigned leads and promptly initiate contact through the auto dialer system.
• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
• Build rapport, credibility and establish trust with leads through effective communication and active listening.
• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system. BASIC ELIGIBILITY CRITERIA
• Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.
• Min Graduation is required.
• Previous experience working a 6-day work week.
• Currently working in the capacity of an individual contributor.
• Proven track record of meeting targets in the existing company.
SKILLS
• Excellent verbal communication skills with an emphasis on fluency in the English language.
• Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
• Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for upGrad Admission Counsellor roles with real interview advice
Nothing. Just the salary hike will be good and nothing
Pathetic Management. Do not join this organisation if you want mental peace. Managers are toxic and terrible. They are like Thekedars who are greedy for sales and don’t know how yo behave with employees. No work life balance. You have to work extra hours and even on weekends. If sales not done they will insult you and treat you terri..Read More
2-5 Yrs
₹ 6.5 - 12L/yr
Gurgaon / Gurugram, Bangalore / Bengaluru
3-6 Yrs