Sr . Associate System Engineer

Key Responsibilities:

• 1. Network Infrastructure Management Must have experience in Cisco Miraki. Manage and maintain the wireless infrastructure, including wireless controllers and Access Points (APs). Oversee internet connectivity through multiple leased lines (3 lines) and ensure optimal traffic load balancing. Monitor and troubleshoot network performance, ensuring minimal downtime. Maintain and document network configurations, including IP addressing and VLAN setups.
• 2. Firewall and Security Management Must have experience in Sophos Firewall. Configure, manage, and update firewall policies to ensure network security. Handle VPN setups and user access management. Regularly update and monitor firewall firmware to safeguard against vulnerabilities.
• 3. Endpoint Security and Antivirus Management Must have experience in Bitdefender or similar. Manage antivirus server installations and ensure deployment of agents across all endpoints. Enforce endpoint security policies, including USB port restrictions and system-level password management. Implement and oversee patch management schedules for all devices.
• 4. IT Security Incident Management Monitor, analyze, and respond to IT security incidents and threats. Maintain an incident management tracker and generate reports for review. Stay updated on threat intelligence and conduct periodic security audits.
• 5. Documentation and Compliance Prepare and update network diagrams and security documentation. Maintain a record of firewall policies, VPN configurations, and change logs. Ensure adherence to organizational IT security policies and regulatory requirements.
• 6. Disaster Recovery and Support Develop and periodically test the disaster recovery (DR) plan. Document backup and recovery procedures, ensuring alignment with data retention policies. Act as a point of escalation for network and security-related issues.
• Required Skills and Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 3-5 years of hands-on experience in IT network and security management. Strong knowledge of wireless infrastructure, including controllers and Access Points. Experience managing multiple leased lines and implementing load balancing solutions. Proficiency in firewall configuration and management (e.g., Sophos) Hands-on experience with antivirus servers and endpoint security tools. Familiarity with IT security incident response and threat management processes. Solid understanding of network protocols, VLANs, and IP addressing. Excellent problem-solving skills and ability to work under pressure.

Jr. Associate - Content Writer

DESIRED RESPONSIBILITIES: Write original and crisp content such as blogs, copy for infographics, case studies, eBooks, and more to support our brand awareness, thought leadership, and demand generation efforts with our overall business objectives. Ability to write content using SEO best practices and experience with tools like Google Analytics, SEMrush, or Ahrefs. Ability to understand and simplify complex technical information for a non-technical audience. Generate ideas for generating traffic and converting site visitors into leads. Copy edit marketing, customer success, and sales content to ensure all content meets our quality standards and embodies our brand s tone. Build and maintain the editorial calendar, and publish 4 or more posts each week. Help repurpose and integrate content for multiple channels such as social media and ensure that messaging and stories are coherent and consistent across multiple types of content. Act as the voice of the customer by developing deep customer insights and capturing their story through testimonials and case studies. JOB QUALIFICATIONS: You ve got a passion for writing tech content Exceptional writing and communication skills: Please include a link with samples of your work. A proven passion for technology and experience writing for a business audience. You stay up to date with the latest developments in the technology space

Associate - Key Account Management

The Opportunity We are seeking a proactive Account Manager to join Unthinkable Solutions. In this role, you will be pivotal in managing client accounts, ensuring smooth service delivery, and driving growth by identifying new opportunities within existing accounts. Your ability to build strong client relationships and collaborate with internal teams will be key to your success in delivering tailored IT solutions, including Digital Transformation, DevOps, and Cybersecurity services. Location: Gurgaon Position Type: Full-Time Timings: 11AM - 9PM What You ll Do 1) Client Relationship Management: Develop and maintain strong, long-lasting relationships with assigned clients, acting as their trusted advisor and primary point of contact. 2) Account Growth & Retention: Proactively identify opportunities to expand existing accounts, offering additional services and solutions to meet evolving client needs. 3) Project Oversight: Ensure the successful execution of projects by coordinating with internal teams, monitoring timelines, and ensuring quality standards are met. 4) Strategic Consultation: Understand client objectives and collaborate with the sales and technical teams to design and implement solutions that address their business challenges. 5) Issue Resolution: Address and resolve any client issues or concerns promptly, ensuring high levels of satisfaction and minimizing risks. 6 )Reporting & Communication: Regularly communicate with clients, providing updates on project progress, performance metrics, and future opportunities. 7 )Sales Support: Assist in crafting proposals, negotiating contracts, and managing the renewal process, ensuring the terms align with client needs and company capabilities. 8 )Data Management & Documentation: Maintain accurate records of client interactions, project details, opportunities, and outcomes in the CRM system for better tracking and follow-up. 9) Market & Industry Insights: Stay informed about industry trends and competitor offerings to deliver innovative solutions that keep clients ahead of the curve. Who Will Be a Good Fit 1) A degree in B.Tech ( CS/IT ), MBA, or a relevant field. 2) Proven experience in account management, client relationship management, or sales within the IT services sector. 3) Strong communication, negotiation, and problem-solving skills. 4) Ability to manage multiple accounts simultaneously while ensuring a high level of attention to detail. 5) Proactive, results-driven, and client-focused mindset. 6) Familiarity with IT services such as Digital Transformation, DevOps, and Cybersecurity is a plus.

Jr. Associate - Business Development

The Opportunity We are seeking a proactive and results-driven Business Development professional to join our sales team at Unthinkable. In this role, you will be instrumental in driving our business forward by actively engaging in online bidding on platforms such as Upwork. Your efforts will be focused on winning new projects and fostering growth in our IT services, which include Digital Transformation, DevOps, and Cybersecurity Solutions. Location: Gurgaon Position Type: Full-Time Timings: 11AM - 9PM What You ll Do 1) Spearhead the bidding process on online platforms like Upwork, ensuring a high rate of success in project acquisition. 2) Craft compelling proposals that effectively communicate our value proposition and align with client requirements 3) Analyze market trends and client feedback to continually refine bidding strategies. 4) Engage with potential clients to understand their needs and position our offerings as the optimal solution. 5) Collaborate with the technical team to ensure that proposals are both technically sound and commercially viable. 6) Maintain a comprehensive understanding of Unthinkable services to accurately represent them in the bidding process. 7) Follow up with clients post-proposal submission to address any questions and advance the conversation towards closing deals. 8) Manage the end-to-end sales cycle from initial bid to contract signing 9) Negotiate contracts and close deals, exceeding sales targets. 10)Maintain and update Upwork profiles to ensure they are optimized for maximum visibility and client attraction, following industry best practices and trends. Who Will Be a Good Fit 1) Has a minimum of 2 years of experience with online bidding on platforms like Upwork,Freelancer with a strong track record of winning IT service projects. 2) Exhibits excellent negotiation and relationship-building skills. 3) Is highly organized, able to manage multiple bids and sales processes simultaneously. 4) Shows a deep understanding of IT services and can effectively communicate technical concepts to non-technical clients. 5) Excellent communication, presentation skills.

Sr. Associate - Finance & Accounts

Dear sir, As we discussed, we are seeking an experienced Senior Account Executive to join our team. The ideal candidate will have a strong accounting, financial management, and litigation support background within a CA firm environment. Senior Account Executive Position About the Role Required Qualifications CA Inter, B.Com, or M.Com degree 3+ years of relevant experience in a CA firm Strong expertise in financial accounting and reporting Proven experience in litigation support and documentation Proficiency in month-end closing procedures Key Responsibilities Manage month-end closing activities and ensure timely completion of financial statements Handle litigation-related accounting matters and provide necessary documentation support Prepare various Management Information System (MIS) reports Oversee financial reporting and compliance requirements Coordinate with internal teams and external stakeholders Review and validate financial transactions and reconciliations Mentor junior team members and provide technical guidance Required Skills Expert knowledge of accounting principles and financial reporting standards Strong analytical and problem-solving abilities Excellent attention to detail and accuracy Proficient in accounting software and MS Office applications Strong communication and interpersonal skills Ability to manage multiple projects and meet deadlines Experience in preparing and analyzing MIS reports Preferred Experience Experience in handling statutory audits Knowledge of taxation and compliance requirements Familiarity with ERP systems Experience in team management and leadership