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Senior System Engineer
Novotech
·
7-8 years
₹ 11.76 - 11.7L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Senior System Engineer
Novotech
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience); Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Enterprise Administrator, or similar.
- Proven experience with Level 2 IT support, including troubleshooting hardware, software, and network issues.
- Proficiency in Microsoft 365 administration and deployments, including: Entra, Intune, Exchange Online, Teams, and SharePoint.
- Strong knowledge of Azure infrastructure and services, such as VMs, Azure AD, and Resource Groups.
- Understanding of Active Directory Hybrid sync to Microsoft 365 services.
- Hands-on experience in data centre management, including server hardware and virtualization technologies (e.g., VMware, Hyper-V).
- Understanding of network components including: firewalls, VPNs and routing.
- Solid understanding of network security components including: firewalls, VPNs, and reverse proxy products.
Handle and resolve Level 2 and 3 technical support tickets, and project tasks ensuring timely issue resolution.
Collaborate with Level 1 and Level 3 teams for complex escalations and root cause analysis.
Provide guidance and mentorship to junior support staff.
Manage, configure, and troubleshoot Office 365 applications, including Exchange, Teams, SharePoint, and OneDrive.
Management and troubleshooting of Microsoft Intune configuration policies and application deployment for Windows OS.
Ensure compliance with security policies and implement best practices in the Office 365 and Azure environments.
- Data Center Management:
- Manage data centre operations, including servers, storage, and networking equipment. In conjunction with a global technology team
- Monitor and maintain the health, performance, and security of data centre infrastructure.
- Perform routine backups and patch management.
- Coordinate hardware installations, upgrades, and maintenance activities.
- Monitor, maintain and manage a global layer 2 and layer 3 network with heterogenous vendor equipment as part of a large support team across multiple locations.
- Understanding of VLANs, Routing and Multi site networking topologies.
- Familiarity with PKI authentication and Wireless Network authentication.
Employment Type: Full Time, Permanent
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Senior Systems Engineer salary at Novotech
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