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60 Unitforce Technologies Consulting Jobs
Jira admin / Dev
1-4 years
Bangalore / Bengaluru
1 vacancy
Jira admin / Dev
Unitforce Technologies Consulting
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Detailed job description - Skill Set: Service Project Configuration: Interpret and translate business requirements into service project configurations, including request types, queues, and SLAs.
Permissions and Notifications: Manage permissions and notifications for customers and agents.
Project Creation and Management: Understand project creation aspects and be able to create break-down epics, stories, tasks, subtasks, and workflows.
Customer Experience Optimization: Optimize the customer experience through portal configurations and knowledge base design.
Workflow Automation: Create workflows using dashboards, reports, and automation.
Best Practices Implementation: Leverage Atlassian Community and resources to implement best practices.
Methodologies Understanding: Understand the concepts of Kanban, Agile, and SAFe methodologies.
Tool Integration: Work on the integration of DevOps/QA tools like qTest, Tosca, and GitLab with Jira.
Mandatory Skills Jira Administrator or Developer Knowledge
Proficiency in scripting languages (e.g., Groovy, JavaScript).
Experience with REST API and web development technologies.
Good to Have Skills Strong understanding of Jira administration and configuration, especially for service projects.
Recruiter Name madhuri
Recruiter Email Id madhuri.k@uftech.com
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Unitforce Technologies Consulting Benefits
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