AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
2527 Fusion Plus Solutions Jobs
Jira Admin
Fusion Plus Solutions
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Service Project Configuration: Interpret and translate business requirements into service project configurations, including request types, queues, and SLAs.
- Permissions and Notifications: Manage permissions and notifications for customers and agents.
- Project Creation and Management: Understand project creation aspects and be able to create break-down epics, stories, tasks, subtasks, and workflows.
- Customer Experience Optimization: Optimize the customer experience through portal configurations and knowledge base design.
- Workflow Automation: Create workflows using dashboards, reports, and automation.
- Best Practices Implementation: Leverage Atlassian Community and resources to implement best practices.
- Methodologies Understanding: Understand the concepts of Kanban, Agile, and SAFe methodologies.
- Tool Integration: Work on the integration of DevOps/QA tools like qTest, Tosca, and GitLab with Jira
- Jira Administrator or Developer Knowledge
- Proficiency in scripting languages (e.g., Groovy, JavaScript).
- Experience with REST API and web development technologies.
- Strong understanding of Jira administration and configuration, especially for service projects
Employment Type: Full Time, Permanent
Read full job description What people at Fusion Plus Solutions are saying
What Fusion Plus Solutions employees are saying about work life
based on 19 employees
Strict timing
Monday to Friday
No travel
Night Shift
Fusion Plus Solutions Benefits
View more benefits
Compare Fusion Plus Solutions with
Wipro
Compare
HGS
Compare
G4S
Compare
SGS
Compare
R.R. Donnelley
Compare
Iris Software
Compare
Trent
Compare
Intertek
Compare
Nielsen
Compare
Epsilon
Compare
TO THE NEW
Compare
BCD Travel
Compare
OMICS International
Compare
ExportersIndia
Compare
Eicher Motors
Compare
Annalect
Compare
Sterling
Compare
Williams Lea
Compare
Regalix
Compare
Publicis
Compare
Similar Jobs for you
D365 CRM Sales, Plugins, Customization, Java Script
5-8 Yrs
Hyderabad / Secunderabad
Tableau development , MSSQL, Visualization , SQL
3-6 Yrs
Hyderabad / Secunderabad
Share an Interview