Business Analyst - Air Cargo domain

Participate in joint application design sessions to collect new business requirements

Identify and develop use cases based on client requirements

Verify requirements through analysis, test, demonstration and inspection

Analyze business processes/systems, identify inefficiencies and required controls, document procedures, and track KPI s

Collaborate with internal and external users/customers to elicit business concerns and develop workable solutions

Participate in planning initiatives, feasibility studies, cost/benefit analysis, and new systems design

Work with the QA team to prepare test scenarios and data

Document and manage business and functional requirements

Review user stories and acceptance criteria

Provide thought leadership in one of the functional areas, handle queries and competency building in respective functional area

Provide functional solution and clarification on the inter-module dependencies

Determine a project s requirements by extracting them from business or government policies, as well as from current and future users, through interaction and research

Anticipate future requirements to ensure successful outcomes

Organize requirements into related categories to effectively manage and communicate them

Use powerful analysis and modeling tools to match strategic business objectives with practical technical solutions

At regular intervals in the project life cycle, safeguard and protect the business and user s needs by verifying functionality, accuracy and completeness of the requirements against the original documents

Safeguarding minimizes risk by ensuring requirements are being met before investing further in system development

Emphasize simplicity and ease of use at all times, especially in implementation

Identify and avoid extraneous activities that do not solve the problem or help reach the objective

The business analyst is most knowledgeable about use cases; therefore, they continually verify the requirements and reject implementations that do not advance business objectives

In application maintenance the focus is on preventing and correcting defects; enhancements, or making changes to increase the value provided by the system

Other Skills -

Working knowledge of the Air Cargo Industry trends, business process and geographical requirements End-to-end knowledge of the Air Cargo Business Worked on Air Cargo IT systems and solutions and has the ability to map the business requirements to IT system Has been involved in requirement elicitation, preparation of Functional Specification Document, Use Case document, Design and Solutions documents Should possess strong analytical skills with ability to recommend simple solutions in complex areas

Job Profile -

The job profile includes but not limited to the following

Customer interaction for incident resolution

Incident resolution through analysis and follow-up

Review of Change Requests initiated by customer Ensure compliance to Industry standards in Product Design and Customer expectation Provide consultancy services to customers to address the business concerns Prepare high level solution documents, feature documents with focus on core Product functions and features Recommend best-fit approach to minimize multiple parameters settings for each Airline Customer Exposur to Agile process and worked in Jira, Create user stories, features, Epics, help documents, functional specification

Conduct Internal and External Workshops Functional Testing / Assisting business users with functional testing of the solution against business requirements

Soft Skills Expected -

Good communication skills, confident disposition with ability to challenge existing process against standards and recommend industry best practices