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SaaS Implementation Executive - B2B SaaS
Unifize
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Configure Unifize application for customer requirement
- Build PDF templates as per the customers requirement
- Troubleshooting non-technical issues raised by the team.
- Reporting the defects and following up with the development team on the progress
- Implementing solutions for customers by configuring the application
- Answering customers support questions on the app and making configurational changes to processes as required
- Undertake ad-hoc tasks or projects as required
- Stay updated with product features and new releases
- Good written and verbal communication skills; organised and detail-oriented.
- Ability to learn new software and systems quickly.
- Ability to dive into details to solve problems and offer solutions.
- Passion, enthusiasm, humour, and the ability to convey this through phone and email.
- Basic knowledge of MS Office / Google Docs and Sheets.
- Be able to work on a flexible time schedule.
- Analytical mindset.
- Basic coding skills are a plus.
Employment Type: Full Time, Permanent
Read full job description What people at Unifize are saying
What Unifize employees are saying about work life
based on 5 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Unifize Benefits
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