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25 UN Women Jobs
Administrator Anal
UN Women
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Coordinate the overall project work plan implementation according to the project document and work plan; provide technical inputs to the annual workplan and budget in relation to the AAP project.
- Oversee the procurement, management, and customization of the Customer relationship management (CRM) system to enable the operations of the community feedback mechanism, integration of different channels, ensuring that the follow up and closing the loop of both sensitive and non-sensitive cases is successfully conducted.
- Ensure all modification of the system is integrated throughout the project cycle based on the arising needs and experiences.
- Develop the stand-alone AAP CFM tools, including the interagency referral protocol, the population/ updating of the service directory, FAQs and other related tools; develop CFM Standard Operating Procedures.
- Work closely with the CFM manager on aggregating the feedback and community perceptions and insights and presenting them to county-level humanitarian leadership in a regular, systematic and coordinated manner to enable decision-makers to act upon them, and course correct and adapt the response accordingly.
- Ensure the CFM adheres to UN Women corporate requirements for a functioning CFM as well as personal data protection and privacy policies. To ensure the CFM compliance with SOPs, Prevention of Sexual Exploitation and Abuse (PSEA) procedures and other corporate Ethics standards.
- Gather inputs and coordinate the preparation of work-plans, periodic narrative progress reports and expenditures status reports to UN Women and donor.
- Conduct visibility and sensitization efforts to raise awareness of the CFM among affected people and community structures.
- Record and maintain documents on relevant project activities, issues, and risks.
Guide coordination with national partners and other stakeholders
- Lead and manage the AAP working group and ensure coordination throughout the agreed-upon AAP governance structure (NICCG).
- Participate in relevant inter-agency coordination and in technical working groups with relevant technical teams to translate CFM findings and trends analysis, into joint recommendations and immediate course-correction.
- Collaborate with cluster and subcluster working group coordinators and thematic coordinators, to ensure their active engagement and involvement in the setting up and operationalizing of the interagency CFM.
- Work closely with the CFM manager on follow up with relevant thematic coordinators and cluster coordinators on trends in feedback and complaints received through CFM channels to support programmatic adaptation and updating of the FAQs and tools accordingly.
- Coordinate relationships with national partners to support implementation and expansion of the project, raise potential problems and suggest solutions.
- With the support of the CFM Manager and the responsible party partner, organize and coordinate AAP field missions to Gaza and the West Bank to reach the most vulnerable groups that cannot be reached through the hotlines, to collect data on needs, concerns, challenges in access to aid, and feedback on humanitarian assistance and programs.
- Offer technical support to the training of humanitarian workers on the AAP and the use of the new community feedback mechanism.
Coordinate the monitoring and reporting of the project
- Establish systems for project planning, implementation and monitoring, in collaboration with partners.
- Coordinate monitoring and reporting for the project in collaboration with programme teams.
- Gather and compile all information necessary for monitoring and reporting on the projects from the planning to the evaluation stages.
- Monitor the implementation of activities and the expenditure of funds; conduct regular monitoring visits, as required.
- Draft and provide inputs to annual and quarterly reports; coordinate the submission of implementing partner financial and narrative reports.
- Provide inputs from AAP project activities and results to UN Women Palestine Country Office reporting.
Manage people and finances of the project
- Coordinate development and preparation of financial resources of the programme including budgeting and budget revisions, and expenditure tracking and reporting.
- Monitor the allocation and disbursement of funds to participating partners.
- Act as a supervisor of the CFM Manager and part-time finance associate of the project.
Advocate and facilitate knowledge building and management and communication
- Document the project implementation process and products.
- Contribute to the exchange of information and provide inputs to the development of knowledge products internally and externally of the project as needed.
- Provide inputs to the development of partnerships and resource mobilization strategies.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
Within country
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