ICT Analyst (SB4)

Under the overall guidance and the direct supervision of the Operations Manager, the ICT Analyst leads and manages ICT services in the India Country Office (ICO), implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for review and advice on the use of new technologies that will enhance the India CO productivity. The ICT Analyst promotes a client-oriented approach.

Functions:

Implement ICT strategies and new technologies in accordance with corporate information management and technology standards, guidelines and procedures:

Ensure effective functioning of the India Country Office hardware and software:

Ensure efficient networks administration:

Manage web management services:

Provide helpdesk functions effectively and efficiently:

Provide technical and administrative support regarding ICT issues:

Provide technical support and advice to India Country Office, and Programme Presence staff:

Facilitate knowledge building and knowledge sharing in the India Country Office:

Any other tasks assigned by the supervisor.

Key Performance Indicators:

Competencies :

Core Values:

Core Competencies:

Functional Competencies:

Education and Certification:

Experience:

Language Requirements:

Other Criteria Masters in IT & Minimum of 5 year Or First Level University Degree with 7 years Experience in ICT