Assoc Mgr Tax Research

Primary/ Essential Duties and Key Responsibilities:
Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly.
Should be effectively able to manage a team of 10 -15 members
Ensure that all daily production requirements are completed ensuring the SLAs are met
Support managers and LT with automation and transformation projects supported by business
Should be able to demonstrate ability to coach/mentor/guide the team
Communicate potential service issue or business issue to LT and draft/propose correction and mitigation plan
You are expected to demonstrate how you foster relationships with internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively
Problem solving, time management and priority setting skills
Expected to demonstrate UKG core values
Generate operational metrics to communicate and manage the performance of the production team
Engage in hiring along with the manager
Implement quality control measures effectively.

Qualification:
Overall, 8 10 years of work experience of which last 5 years in US Payroll or HCM

Preferred Qualifications/Skills:
Experience of leading a direct team
Working knowledge of UltiPro is a plus
Must be proficient in Microsoft Office (Excel, Word, and PowerPoint)
Industry level payroll certification will be a benefit

Interpersonal Skills:
Excellent written and verbal communication skills
Conflict resolution
Excellent customer service skills
Ability to handle multiple tasks under stringent timelines
Highly motivated and team oriented

Education/Certification/License:
Bachelors degree in business, Accounting, Computer Science or a related field or equivalent work experience will be considered