Order Processing Analyst

Position Objective:
This position will support the Order Management team in the Finance Global Shared Services organization. The responsibilities will focus on booking orders in compliance with corporate policies and revenue recognition rules, issuing licenses to the customer based on the sales orders processed by the Order Management team, and setting up customer records. It will have frequent and regular interaction with counterparts globally within and outside of finance.
This position will be based out of UKGs Noida office in India and will report to the Manager Order Management who is based out of UKGs Noida office in India. Further, this position will operate from 11:30 am IST through 8:30 PM IST and will require the flexibility to adjust shift timings during the month ends, and quarter ends to meet the month and quarter-end deliverables.

Responsibilities: Essential duties and responsibilities include the following. Other duties may be assigned.

Part of Order Management team (Order Booking & Review, RMA/Credits bookings)

Responsible for Order entry and review and release of orders

Work closely with onshore stakeholders to deliver as per defined delivery standards.

Work in collaboration with the onshore team to improve and streamline the process.

Regularly check on the work that comes daily and ensure all possible requests are closed ASAP.

Understand and assist with compliance, legal guidelines, licensing issues, shipping issues, contract questions, and questions from Sales Operations

Partner with Sales Operations to improve the accuracy of orders being entered.

Qualifications

Qualifications & Desired Characteristics:

Bachelors degree from a recognized university or college.

3-7 years of experience in the order management domain.

Good verbal and written communication skills.

Ability to organize, and prioritize tasks, risks, resources, milestones, and deliverables.

Strong interpersonal skills & Communication skills.

Analytical and problem-solving capabilities

Able to think out of the box for process improvement.

Advanced Microsoft Excel or Power BI reporting tool knowledge will be a plus.