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Twilio

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3.9

based on 89 Reviews

7 Twilio Jobs

Solutions Architect 3

Twilio

3.9

based on 89 Reviews

5-10 years

Remote

1 vacancy

Solutions Architect 3

Twilio

posted 19d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Healthcare Javascript CRM Solution Architecting Data Architecture

+ 1 more

Job Description

This position is needed to help our customers achieve value from their investment in Segment Customer Data Platform (CDP).

As a Solutions Architect, you ll lead technical on-boarding with our clients to help them deploy Segment CDP and launch use cases delivering value to their customers and organization. You are the technical Subject Matter Expert, guiding our clients through their initial deployment and ongoing evolution with deep product knowledge, industry knowledge, and best practices. As a part of Segment s Global Professional Services team, you ll work to deliver quick time-to-value, helping increase client adoption and value over time, all on the foundation of a high-quality Segment CDP implementation.

In this role, you ll:

Help customers instrument Segment APIs across their stack (web, mobile, server) and enhance the value generated from the many end tool and warehouse integrations Segment supports
Complete on-boarding engagements within budget and scope
Design a data structure that will gracefully flow downstream into integrations or SQL warehouses
Guide customers on syncing event and profile data to cloud data warehouses, and skills in audience segmentation with warehouses using relational database structures
Develop and iterate on internal processes to ensure consistency across our on-boarding engagements
Work closely with the product team to improve customer success across our entire platform
Become a guide on the code base and functionality of the Segment platform, libraries, and integrations. And help improve it!

Required:

Have experience delivering technical engagements as projects in a consultation environment
Are able to deal with variety of customers ranging from timeline-driven project managers, sophisticated marketers, technical engineers, and strategic business partners
Have strong time management skills and are organized and detail obsessed
Love for explaining technical concepts and the moment where you see things click
Can write SQL queries and have experience with data architecture
Experience with cloud and data warehouse technologies (ie Snowflake, Databricks, AWS, Google Cloud)
Have solid client-side Javascript skills and experience working with APIs and server-side language
5+ years of relevant experience

Desired:

Experience working closely with or implementing any of our Destination partners
Experience working as a services consultant at any point in your career
Expertise in multiple areas of the MarTech ecosystem and concepts including attribution, analytics, adtech, CRM, web, mobile, NPS and more

Employment Type: Full Time, Permanent

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