Customer Support Executive

Job Responsibility:
#Handle customer queries, provide appropriate solutions within the time limits and follow up to ensure resolution.
#Provide accurate, valid and complete information by using the right methods.
#Provide training & demo to the new joining.
#Handle grievances to preserve the company s reputation.
#Following communication guidelines.
#Keep records of issues and note useful information.
#Actively coordinating with team members and the backend team to solve the issue.

Key Skills:
#Good communication
#Ability to listen and active problem-solving skills
#Good interpersonal skills
#Ability to handle the pressure