Full-Stack Back-End-Heavy Engineer

• Manage bot onboarding and development for new and existing clients
• Build Bot UI flows and integrate client APIs
• Understand use cases and explore new capabilities
• Provide integration for external systems and bot platform
• Develop new/improve existing ChatUI Web SDK (Software Development Kit) for customers on various channels (web, mobile, and others)
• Develop new and expand existing customer-facing features for setup, onboarding, and configuration on Admin Site
• Build and enhance employee-facing Admin Site UI for reporting, AI training, monitoring, alerting, and other activities
• Manage RESTful APIs for various features within the core bot platform
• Analyze various third-party messaging systems and understand their evolution to suggest enhancement and implementations for the company platform
• Build and manage AWS clusters for clients
• Automate test cases and build processes to streamline engineering efforts

Job Requirements:

• Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience)
• At least 4-7 years of relevant experience as a Full-Stack Engineer
• Expertise with Ruby or Ruby on Rails
• Strong comprehension of web technologies such as RestFul APIs and Authentication
• Exceptional coding skills and experience with front-end technologies such as React, HTML, and CSS
• Previous experience working with distributed systems and handling a large amount of data
• Familiarity with Database Systems
• Great understanding of data structures and algorithms
• Strong problem-solving skills and experience with Data Science problems would be a plus
• Good English communication skills - both verbal and written