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11 TTK Services Jobs
Executive (Customer Relations)
TTK Services
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Graduate/post-graduate in any discipline
Experience: 0 to 2 Years
Location: Delhi
Shift: Day (General)
Experience: 0 to 2 Years
Location: Delhi
Shift: Day (General)
Key Responsibilities
- Enquiry handling (email / calls) and sending report on a daily basis to Team Lead.
- MIS maintenance by liaising with the ops team for quicker closure.
- Liaising with Corporate / employees for additional supporting in due course of execution.
- Managing the Query management with the client employees / management by providing accurate information.
- Daily Status update to the client on the open applications through TTK portal.
- Sending a completed report to Team lead on daily basis.
- Preparation and sending SLA reports to respective clients with Aging report as per the agreed timelines.
Qualifications and Skills
- Excellent communication skills both written and verbal.
- Proficiency in using Internet and MS office tools.
- Candidates should be well versed with reporting skills, analysis and team management.
Mandatory: Please review the job description.
Employment Type: Full Time, Permanent
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based on 94 employees
Flexible timing
Monday to Friday
No travel
Day Shift
TTK Services Benefits
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