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Service Engineer - IoT & Digital

3-5 years

₹ 2.4 - 8.16L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Siliguri, Asansol + 2 more

1 vacancy

Service Engineer - IoT & Digital

Schneider Electric

posted 9d ago

Job Description

  • Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.
  • Leads or contributes to Services small projects coordination and execution on customer site (end of life, modernization, upgrade, ).
  • Perform basic audits of customer s electrical systems and equipment.
  • Understand Eco-struxure offer and provide technical explanation to Customers.
  • Document all required information for each site (technical report).
  • Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
  • Develop innovative solutions to more complex technical problems that arise during start-up.
  • Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
  • Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
  • When at customer site, looks for other business opportunities outside current scope of work and lead them to the sales team.
  • Is in permanent coordination with his/her planner/coordinator for smooth execution of on-site activities.
  • Will escalate to Services technical expert in the countries as needed when unable to solve a technical issue.
  • Perform Services Operations by providing best in class customer experience and promote Schneider signature.
  • Must comply with all safety policies, practices, and procedures.
Skills required
  • Must have knowledge of electrical protection system.
  • Knowledge of SCADA communication will be an added advantage.
  • Must have knowledge of Electrical equipment safety parameters & it s operation philosophy.
  • Must have knowledge of relay, it s setting etc.
  • Must have knowledge of switchgear, transformer & Motor operation & industry application.
  • Must have knowledge of Modbus/Profibus communication & IEC 61850 protocol.
  • Must have knowledge of Ethernet switch, Gateway, Router & it s application in digital network.
  • Must have knowledge of system architecture in-terms of digital network.
  • Must have knowhow of cybersecurity & clear understanding on data flow through cloud.
  • Basis communication skill & able to manage customer independently.
  • Lot of travelling involved being an IOT engineer
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.
  • Ability to write reports and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
  • Handle multiple tasks simultaneously.
  • Team player
Qualification
Diploma (Electrical / Electronics Engineering) with 3-5 years of work experience

Employment Type: Full Time, Permanent

Read full job description

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What people at Schneider Electric are saying

4.3
 Rating based on 23 Service Engineer reviews

Likes

Salary, compensation, Job security

  • Salary - Good
  • +2 more
Dislikes

Yearly hikes, work timing

  • Work satisfaction - Poor
  • +1 more
Read 23 Service Engineer reviews

Service Engineer salary at Schneider Electric

reported by 93 employees
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₹1.8 L/yr - ₹8.2 L/yr
6% more than the average Service Engineer Salary in India
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