Parts Sales Manager

Job Role:

To plan and implement activities for achieving spares and services business targets and ensuring customer satisfaction through prompt support for spares and services.

Job Responsibilities:

• Marketing & Sales of aftermarket business to meet Spare parts/services Sales.
• Internal & external co-ordination, supporting cross functions.
• Understand and capture customer need related to Parts, Repairs and Services.
• Work for resolution of customer complain and customer satisfaction.
• Develop & analyse marketing Intelligence including inputs on Competition.
• Co-ordinate with Commercial team, collection of input from site for offer preparation
• Offer submission & taking it forward.
• Negotiation and conclude contract in adherence to companys sales policy
• Maintaining & updating data base for Inquiry, Scope, Pricing, Offer, Techno-commercial clarifications.

ORDERS:

• Co-ordinate with factory and customer for material lifting.
• Co-ordination with Service team and support if required.
• Support cross function team for collection of BG, Payments, Indemnity Bond, HSS document submission.

REGION:

• Involved in that region for administrative jobs.
• To retain & gain customers.
• Awareness of customer loyalty program

Desired Candidates:

Engineering Graduate of relevant 6 years in the field of sales specially in Parts/spares sales in Power industry.