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11 Trips24x7 Jobs

Customer Support

2-5 years

New Delhi

1 vacancy

Customer Support

Trips24x7

posted 3+ weeks ago

Job Role Insights

Key skills for the job

Job Description

Skills : Communication,customer oriented,problem resolving,phone etiquette
Location :
Experience : 06 months - 1.5 years
Salary : 1.8LPA - 3LPA
1. Provide Customer support through phone, chat, and emails.
2. Work with other departments to resolve customer issues in a timely manner
3. Serve as a point of contact for customer queries and complaints
4. Proactively identify, investigate, and resolve recurring customer support issues
5. Proactively gather and utilize customer feedback and suggestions
6. Contribute to the development of future customer support processes
7. Communicate effectively with leads through emails and chats
8. Transfer leads to respective sales teams as per customer queries.

Employment Type: Full Time, Permanent

Read full job description

What people at Trips24x7 are saying

Trips24x7 Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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