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Customer Support
Tech Tammina
posted 4mon ago
Job Description
TechTammina LLC is looking for Customer Support to join our dynamic team and embark on a rewarding career journey. A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction. Duties may include:
- Responding to customer inquiries via phone, email, or live chat
- Troubleshooting technical problems and providing solutions
- Recording and updating customer information in databases
- Escalating complex issues to higher levels of support
- Maintaining a high level of knowledge about company products and services
- Providing exceptional customer service and building positive relationships with customers
- Collaborating with other teams to resolve customer issues and improve processes
- Staying current with industry developments and updates to company policies
- Continuously seeking ways to improve customer experience and overall satisfaction.Qualifications:
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of customer service principles and practices
- Previous experience in a customer support role
- Familiarity with CRM software and ticketing systems
- Positive attitude and a desire to help customers.
Employment Type: Full Time, Permanent
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People are getting interviews at Tech Tammina through
People are getting interviews through
(based on 5 Tech Tammina interviews)
Job Portal
Referral
Walkin
40%
20%
20%
20% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Tech Tammina are saying
What Tech Tammina employees are saying about work life
based on 48 employees
Strict timing
Monday to Friday
No travel
Night Shift
Tech Tammina Benefits
Submitted by Company
Cafeteria 
Soft Skill Training Health Insurance Job Training Team Outings Free Transport
Submitted by Employees
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Tech Tammina Visakhapatnam Office Location
Visakhapatnam Office
Sree Tammina Software Solutions (I) PVT LTD, SVS Towers,
Visakhapatnam
530016
530016
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