Customer Support Executive - Ecommerce Escalation - Hybrid

Greetings from Trigent Software!!

Hiring for Customer Support Executive - Ecommerce (Product service)

**Only candidates who have excellent communication can apply**

Role: Customer Support Executive

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: Hybrid

Qualification: Only graduation

Salary: Upto 6.60 LPA per annum

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Manyata tech park Two shifts 8AM to 5PM IST & 11AM to 8PM IST NP - Immediate to 15 days

Preferred Candidates Profiles:

* Candidate should be comfortable working in Hybrid mode

* Candidate should have a good knowledge in Customer handling and product issues

Perks and Benefits:

* 2 - way cab facility

* Food facility

Interested candidates can contact HR Reena at @8072181834 or can share their resumes to reena_s@trigent.com

Regards,

HR Reena

Trigent Software

8072181834

reena_s@trigent.com