CSR (Freshers)
Trigent Software
posted 2hr ago
Flexible timing
Key skills for the job
Role & responsibilities
Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues.
Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.
Focus primarily on customer and employee interactions rather than transaction processing.
Qualifications:
Strong communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Detail-oriented with excellent organizational skills.
Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus.
Perks and benefits
PF
Cab Facility
Medical Insurance
Note
Night Shifts
WFO
HR
Subhijeetsingh
subhijeet_g@trigent.com
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for fresher roles with real interview advice
5-10 Yrs
₹ 9 - 17L/yr
Bangalore / Bengaluru, Thiruvananthapuram
1-3 Yrs
₹ 1 - 3.5L/yr
Mumbai
1-1 Yrs
₹ 2.75 - 3L/yr
Mumbai