Executive - Corporate Reservations (Contract To Hire)

This will be a Consultant role for the first 2 months, basis performance the candidate will confirmed for a full time Senior Executive - Corporate Reservations position.

About the role

The incumbent is responsible for managing the reservation needs of corporate clients, ensuring

a smooth and efficient booking process for business travel, conferences, meetings, and group

bookings. This role involves providing exceptional customer service, maintaining a detailed

understanding of corporate client preferences, and ensuring high-level satisfaction of clients.

Key Responsibilities

• Handling reservations queries and requests coming to the reservations team from the Internal Teams, the External Teams, and our Partners
• Coordination between multiple internal(Sales Team, Internal teams, City teams) and external stakeholders(Hotel Partners, Travel Agents, Corporate Admins)
• Troubleshooting issues regarding the central reservation system
• Managing Admin/Sales Team/Partner escalations
• Willing to work for rotational shifts

What are we looking for?

• Graduates
• Experienced or fresher with Great communications can apply (English and Hindi).
• Good in Mathematical aptitude.
• Should be ready to work in both Voice and Non-voice processes.
• Six days working, Rotational offs and Rotational shift.
• Work from Home currently