Hiring Fresh Graduates For Travel & Tourism Industry

We are hiring fresh Graduates (from Travel & Tourism specialization) for the role of Customer Service Executive. Placement Head /Coordinators can connect with Ms Minu Rana (Manager HR) at minu.rana@sita.in or 9654425677

Job Role of an Apprentice Trainee :

• Responsible for strictly following the prescribed procedures (Class by Sita) & making the
• guest comfortable & their experience memorable.
• Responsible for welcoming, assisting guests in arrival & departure transfer.
• Assist the guest at the time of check in & check out at the hotel.
• Brief the guest about complete tour itenanary (If required).
• Perpare paging board as per the allocated assignment.
• Reconfirm the flight, hotel, vehicle & all other details before transfer.
• Ensuring Vehicle quality by performing complete vehicle check-list process.
• Ensure to carry required amenities as detailed for allocated assignment.
• Dissemminating correct & timely information to Operations team.
• Effective laisoning betwen DO-CSE, TDO & ADO.
• Assist the client in all possible ways in consultation with the file handler and duty officer.
• Provide clients' feedback to the operation team.
• Should be responsible for assisting official work / assisting Duty Officers as needed.
• Should have good knowledge of brand specific requirment.

Job Location : Delhi NCR, Mumbai, Jaipur, Agra, Shimla, Amritsar, Varanasi and Kolkata.

Please note that we are hiring students under the Government National Apprenticeship Training Program. Therefore, we cannot consider candidates with a UAN or PF history. If any student is found to have a UAN or PF history after onboarding, they will not be able to continue with us.