78 Transcription Jobs in Pune

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :SDN NFV Software

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Collaborate with clients to understand their issues and provide effective resolutions.

Interpret client issues and design appropriate solutions based on deep product knowledge.

Ensure smooth system operations by monitoring and resolving any technical issues.

Maintain a high level of quality in all client interactions and system operations. Professional & Technical Skills:

Must To Have Skills:Proficiency in SDN NFV Software.

Strong understanding of network function virtualization (NFV) and software-defined networking (SDN) concepts.

Experience in troubleshooting and resolving technical issues related to SDN and NFV software.

Knowledge of network protocols and technologies such as OpenFlow, VXLAN, MPLS, and BGP.

Familiarity with virtualization technologies such as VMware and KVM. Additional Information:

The candidate should have a minimum of 7.5 years of experience in SDN NFV Software.

This position is based at our Pune office.

A 15 years full-time education is required.Qualifications15 years full time education