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Senior Executive - DC Services - IOT
Tomia
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
To implement inter-operator tariff to ensure timely validation of voice and data usage between operators, besides checking files stopped for IOT errors to either correct the tariffs, if the setup is incorrect at TOMIA system, or in case of client error, report to client for corrective action. Also, responsible for updating Roaming agreements between MNOs and configuring data according to GSMA standard documents.
So, how are we going to keep you busy
- Ensure to maintain the accurate configuration for Roaming Agreements between Mobile Network Operators according to GSMA standard documents.
- Responsible for maintaining the updated ones for RAEX OPDATA, IR21 and IR85 according to GSMA standard documents.
- Implement the inter operator tariff in the system as per the set of procedures.
- Implementation and co-ordination of a new IOT Client set up.
- Test the implemented tariff to ensure it is error free in the test system.
- Maintain productive tariff and system configuration through updating tariff and configuration as required.
- Validate data based on tariff checks as needed to rectify internal errors if any.
- Identify and report errors in incoming data files by appropriately raising by Email for clients to action.
- Ensure Service Tickets are resolved with expected level of quality within timelines.
What will make you eligible for this role
- Bachelor of Engineering / B-Tech
Experience, that will be an advantage:
- Some customer service experience and experience in telecom billing will be an added advantage.
What will make you the best-fit for this role
Technical/ functional skills required:
- Basic Knowledge in Linux Oracle SQL.
- Telecom industry knowledge.
- Excel - Intermediate.
- Ticketing and troubleshooting skills.
Soft skills required:
- Interpersonal Skills, Analytical Skills, and Problem-Solving Skills
- Good written and verbal communication skills (English)
Employment Type: Full Time, Permanent
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What people at Tomia are saying
Senior Executive salary at Tomia
reported by
7
employees
with 3-6
years exp.
₹4.8
L/yr - ₹6.7
L/yr
7%
more
than the average Senior Executive Salary in India
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What Tomia employees are saying about work life
based on 23 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Tomia Benefits
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Tomia Bangalore / Bengaluru Office Location
Bangalore / Bengaluru, Karnataka Office
PRIMECO Towers
Unit no 302-B 3rd Floor
Bilekahalli
Bengaluru 560 076
India
Bangalore / Bengaluru, Karnataka
560076
560076
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