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Senior Executive Inter - Operator Tariff
Tomia
posted 1hr ago
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Job Description
To implement inter-operator tariff to ensure timely validation of voice and data usage between operators, besides checking files stopped for IOT errors to either correct the tariffs, if the setup is incorrect at MACH system, or in case of client error, report to client for corrective action.
So, how are we going to keep you busy
- Implement the tariff (Inter Operator and Tap Creation) in the MACH system as per the set of procedures.
- Implementation and co-ordination of a new IOT Client set up.
- Validate data based on tariff checks as needed to rectify internal errors if any.
- Identify and report errors from incoming TAP files by appropriately sending an email to customers for action.
- Maintain productive tariff by doing tariff assignment as per customer s confirmation.
- Ensure Service Tickets are resolved with expected level of quality within timelines.
- Test the implemented tariff to ensure it is error free in the test system.
- Ensure to have successful smooth ISAE Audit Type 1 and Type2.
What will make you eligible for this role
- Bachelor of Engineering / B-Tech
Experience, that will be an advantage:
- 2-4 years of customer service experience and experience in telecom billing will be an added advantage.
What will make you the best-fit for this role
Technical/ functional skills required:
- Intermediate Knowledge in Linux Oracle SQL.
- Telecom industry knowledge.
- Excel - Intermediate.
- Ticketing and troubleshooting skills.
Soft skills required:
- Interpersonal Skills, Analytical Skills, and Problem-Solving Skills
- Good written and verbal communication skills (English)
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Tomia Benefits
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Tomia Bangalore / Bengaluru Office Location
Bangalore / Bengaluru, Karnataka Office
PRIMECO Towers
Unit no 302-B 3rd Floor
Bilekahalli
Bengaluru 560 076
India
Bangalore / Bengaluru, Karnataka
560076
560076
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