Lead Commercial

Job Requirements

Job Title: Lead-Commercial (Jewellery)

Job Category: Jewellery-Finance

Company Name: Titan

Job Description:

We are seeking a highly skilled and motivated Lead-Commercial (Jewellery) to join our team at Titan. As the Lead-Commercial, you will be responsible for automating and simplifying existing commercial processes and critical operations in Digi Gold and Gift Card Operations. Your role will involve conducting monthly revenue assurance analysis to identify and address revenue leakages through the system, as well as communicating actions taken to stakeholders.

Key Responsibilities:

- Automate and simplify existing commercial processes & other critical operations in Digi Gold and Gift Card Operations.

- Conduct monthly revenue assurance analysis to identify and address revenue leakages through the system, and communicate actions taken to stakeholders.

- Ensure the 100% implementation of commercial policies across the stores.

- Publish a commercial dashboard on a fixed frequency to showcase performance against key parameters.

- Regularly connect with retail teams, stores, and business associates to address concerns.

- Coordinate with internal and external auditors.

- Implement best practices across all stores and brands.

- Ensure timely resolution of store queries has been given by commercial helpdesk and work towards continuous improvement.

- Ensure the timely completion of due diligence exercise for new and existing stores through agencies like Crisil and DnB, supporting business associates in aspects like channel financing.

- Oversee the performance of Payment gateway, Training, Helpdesk team & retail support teams.

- Conduct impact analysis of various retail schemes.

- Monitor and optimize the performance of existing commercial systems for cost optimization.

- Maintain continuous interaction with bankers & other external agencies to explore new opportunities.

- Manage all commercial agreements and dealings with bankers.

Work Experience

Requirements:

- CA/CMA/ MBA (Regular-From Top B Schools only) 

- Proven 12-15 years of experience in commercial operations and process automation.

- Strong analytical skills with the ability to conduct revenue assurance analysis.

- Excellent communication and interpersonal skills.

- Ability to coordinate with internal and external stakeholders.

- Knowledge of best practices in commercial operations.

- Familiarity with due diligence exercises and channel financing.

- Experience in managing payment gateways and retail support teams.

- Proficiency in conducting impact analysis of retail schemes.

- Strong problem-solving and decision-making abilities.

- Ability to optimize existing commercial systems for cost efficiency.

- Proactive approach to exploring new opportunities and building relationships with external agencies.

If you are a highly motivated individual with a passion for commercial operations and process automation, we would love to hear from you. Join our team at Titan and contribute to the success of our commercial operations in the jewellery industry.