Business Relationship Manager

Role: Business relationship manager and Project management:

Digital Business Partner and PMO to play a pivotal role in driving the digitalization of Teal. This hybrid position requires deep involvement in business processes and operations, necessitating an understanding of their challenges and the ability to translate digital needs into technical IT solutions.

Key Responsibilities:

• Build and develop key relationship with leaders and business stakeholders of Teal.
• Serve as the primary point of contact for all business heads/units and act as a bridge with other digital teams, including SAP, Oracle, Connectivity, Assets Management, Tech Partners, and Security
• Collaborate with stakeholders to align business/digital ambitions and priorities
• Accountable for Demand management process” to manage IT demands from Business entities and ensuring demands are approved and budgeted for support to achieve goals from an IT perspective.
• Lead in the evolution of Digital/IT/ERP system in line with business evolution in the area of supply chain finance/accounting, HR, sales and the other related processes.
• Collaborate with Teal and Titan corporate to align with initiatives/projects roadmaps, change management and spearhead the project management.
• Identify key business teams/stakeholders & seek for a nominee to formal & regular interactions.
• Develop as trusted partner to Business Leaders,
• Perform annual budgeting exercise (in collaboration with EIT Finance)
• Resource Planning for Initiatives/Projects for Project Management with functional and technical Resources
• Network with industry peers and understand and be aware of best digital practices.
• Ensure compliance with Digital standards within factories.
• Coordinate network infrastructure changes and enhancements.
• Align with strategic priorities and participate in cross-functional activities to support business continuity.
• Track project schedules, identify and monitor issues & risks, and ensure project delivery under the 3 KPIS: on time, on budget, and meeting or exceeding quality standards.
• Facilitate communication between project teams and stakeholders.
• Provide project status updates and ensure processes are followed.
• Support transition/handover of data management to a business-as-usual state.
• Act as the digital key contact and contribute to business transformation projects.
• Coordinate power/network outages, electrical maintenance, data center changes, and IT asset tracking.
• Delegate efficiently with other teammates, vendors, and partners.
• Collaborate and report high-level status to plant managers and finance controllers.
• Participate and execute regular audits and ensure compliance.

Required Qualifications:

• Bachelor’s/Master’s degree Computer Science, Software Engineering, or equivalent
• Knowledge of Agile Methodology in Frameworks such as Scrum or Kanban
• Familiarity with ERPs (e.g., Oracle, SAP) and Business Intelligence tools (e.g., Tableau, Power Bi or similar)
• Strong oral and written communication skills
• Analytical thinking, problem-solving, and detail-oriented
• Organizational skills, stakeholder analysis, and risk assessment
• Resilience, flexibility, and collaboration skills
• Intermediate level proficiency in MS Office and collaboration tools such as Teams, SharePoint, and Jira
• Knowledge of ERP(SAP), customs apps, IT/OT Technologies, Network, infrastructure data centre and Analytics.
• Minimum 8 to 10 years’ experience in manufacturing industry, business partnering and strong understanding of commercial, customer service, distribution business process.
• Project management experience required.
• Seasoned communicator and strong collaboration with senior management as well as middle/front line management
• Strategic thinker and strong transformation leader