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Tietoevry
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65 Tietoevry Jobs
Freshdesk - Technical Consultant
2-7 years
₹ 5.84 - 17.65L/yr (AmbitionBox estimate)
Pune
1 vacancy
Freshdesk - Technical Consultant
Tietoevry
posted 22d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The ideal candidate will be responsible for configuring Freshdesk, automating workflows, and improving customer service efficiency
Key duties include setting up ticketing systems, managing integrations, customizing reports, and training teams on best practices
Experience in Freshdesk automation, SLA management, and analytics is preferred
Strong problem-solving skills and knowledge of CRM support processes are essential
Prior experience in customer support, ITSM, or helpdesk solutions is a plus
Employment Type: Full Time, Permanent
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What people at Tietoevry are saying
Rating based on 15 Technical Consultant
reviews
Anonymous · Consulting
in Pune
Good company for work
- Job security - Good
Apprisal process not god
Technical Consultant salary at Tietoevry
What Tietoevry employees are saying about work life
Tietoevry Benefits
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