KYC Team Lead

About You
As KYC Team Lead at Tide, you will be responsible for a team of KYC analysts in
India, whose role is to conduct stringent checks and due diligence at the onboarding
stage and throughout the customer life cycle, to ensure compliance with AML
regulation. The KYC teams day is busy, processing volumes of new applications,
performing limit increase checks and carrying out further enhanced due diligence.

Some of the things youll be doing:

• Being the subject matter expert on KYC , corporate due diligence and AMLrisk and managing a team of analysts
• Helping the Head of KYC in Setting up of the KYC function
• Managing Day to Day BAU activities of team of KYC analysts
• Managing the team of KYC analysts through data driven approach
• Resolving the issues raised by KYC analysts and escalations by stakeholders
• Managing and overseeing individual and team KPIs OKRs
• Managing Internal stakeholder (Member Onboarding team, Member SupportTeam, Member accession team, Quality Analysis Team, Audit Team etc.) andExternal (Members, Banking partners etc.)
• Being the subject matter expert, providing ongoing training and continuousknowledge sharing with the analysts in the team
• Keeping yourself abreast about latest changes in KYC/ AML policies andimplementation of same at team operational level
• Helping Head KYC in Creating processes, in accordance with our policies, toensure that we meet rigorous KYC standards whilst building efficiency wherepossible.
• Working with Product Owners to build automation and system improvements& operational efficiencies
• Building the team of analysts for KYC India process at initial stages

Youll be a great fit if:

• You have proven yourself as KYC team leader
• You have 6 to 9 years of experience as a team leader in the domain of KYCpreferably in financial services e.g. Banking sector and Fintech
• You have expertise in Risk & AML understanding of merchants
• You have decent product understanding and experience of digital KYC trends,processes, and regulations in India
• You are highly motivated, enthusiastic and driven individual with never say dieattitude capable to maintain the morale of team in any situation
• You are good team leader who is decisive, goal-oriented and proactive!
• You are highly data driven and good capabilities in Excel
• You have abilities of forecasting the changes in requirements of operations ofteam which should be backed up by data
• You are Highly data driven, comfortable setting goals and KPIs, forecastingand planning.
• You have implemented operational efficiencies in your profile and haveworked towards automation of processes (e.g., documentation review)
• You have Tech mindset
• You are comfortable with change, ambiguity, debate, conflict.
• You are a Multi-tasker who can manage multiple streams of work concurrently.
• You have proven record of managing various stakeholders (Internal as well asexternal) to get things done
• You have good communication skills- written and verbal
• You are willing to work in a shared shift pattern
• You are willing to on work weekends or as and when required