Deputy Manager- Hospital Operations, Turbhe, Navi Mumbai- Thyrocare

Role & responsibilities

The Hospital Operations Manager is responsible for overseeing the day-to-day administrative and operational functions of the hospital to ensure efficient and effective delivery of patient care services. This role involves coordinating between departments, optimizing resources, ensuring compliance with healthcare regulations, and enhancing patient satisfaction.

Key Responsibilities:

1. Operational Management:
• Manage daily hospital operations, including staffing, scheduling, and resource allocation.
• Monitor the performance of hospital systems and services to ensure optimal functionality.
• Develop and implement policies and procedures to enhance efficiency.

1. Quality Assurance:
• Ensure compliance with all healthcare regulations and accreditation standards.
• Monitor patient care standards and work closely with medical and nursing teams to address quality issues.
• Conduct regular audits to identify areas for improvement.

1. Financial Management:
• Assist in budget preparation and monitor departmental expenditures.
• Identify cost-saving opportunities while maintaining high-quality care standards.
• Analyze operational data to improve financial performance.

1. Staff Coordination:
• Supervise and support non-clinical staff to ensure smooth workflow.
• Provide training and development opportunities for team members.
• Resolve conflicts and foster a collaborative work environment.

1. Patient Experience:
• Ensure a patient-centered approach across all hospital operations.
• Address patient grievances and implement measures to improve satisfaction.
• Oversee the implementation of technology to streamline patient care and administrative processes.

1. Strategic Planning:
• Collaborate with senior management to align operational goals with the hospitals mission and vision.
• Lead initiatives to improve hospital performance and efficiency.
• Stay updated with industry trends and advancements in healthcare operations.

Work Environment:

• Fast-paced and dynamic hospital environment.
• May require occasional evening or weekend work to meet operational needs.