Manager - Design

Required Qualifications:

• A Bachelors/ Master s degree on Design and a minimum of 6 years UI/UX design experience for services and products
• Experience with running teams of design teams and collaborating with delivery, customer success teams
• Experience building b2b and AI/ML products with understanding and interest towards analytics
• Strong ability to influence and inspire folks in the organization to adopt more design principles while working on projects
• Working knowledge of the following technologies and software: Figma, Adobe XD, Illustrator, After Effects, Sketch, InVision
• Excellent written and verbal communication skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks

Preferred Qualifications:

• Experience with building design strategy for service organizations
• Experience building visualizations and business dashboards
• Mathematical aptitude and strong problem-solving skills
• Business-minded approach to time, costs, and deadlines.

Job Responsibilities:

• Investigating user experience design requirements for our delivery engagements through user interviews and workshops and enabling delivery teams to gather user requirements and preferences better.
• Interacting with clients we work with and through competitor analyses to define design problem statements to solve for - in terms of solution to be built, change management or way of engagement
• Leading, guide and mentor a team of design analysts and associates whose responsibilities include understanding stakeholders, users through empathy maps, user personas and through this building solutions which caters to all users and driving adoption
• Applying design thinking principles to solve problems for fortune500 organizations
• Providing advice and guidance on the implementation of UX research methodologies and testing activities to analyse and predict user behaviour
• Enabling quick iterations of product build through wireframes and getting quick feedback from internal and external stakeholders and co-creating solutions
• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes
• Designing and testing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets
• Designing the consumption plan to drive adoption of solutions build by creating excitement around it using posters, videos and other marketing collaterals. Ensuring users are educated about the solutions building by running workshops, creating user guides etc.
• Collaborating with delivery teams to ensure the creation and delivery of tailored experiences for the customer/user
• Adhering to style standards on typography and graphic design