Retail Sales Executive/ Customer Relationship Executive

Role - Customer Relationship Executive

Location - Belapur, Mumbai

Roles and Responsibilities:

Delivering excellent service to ensure high levels of customer satisfaction.

Responding to customer complaints and concerns in a professional manner.

To help the Customer enthusiastically in the process of locating the merchandise and suitably

recommending as per his needs and profile.

To describe the features of the product and its utility, energetically and thus help the

Customer to make a buying decision and also suggest add-on products.

Creating business strategies to attract new customers, expand store traffic, enhance

profitability and meet targets

Other responsibilities like maintaining day-to-day store operations, daily reports and budgets

Specific skills and experience required: -

Should be presentable, have excellent communication skills, confidence and convincing ability

Verbal communication in local language is a must

Experience is retail sales is a must

For Store Manager - experience as a store manager is a must

Qualifications Required: -

For CRE: Minimum qualification - 10+2 required

For Store Manager: Minimum qualification - Graduation/Diploma required

If interested, you may share your updated CV on this email ID - vrushali.d@thesleepcompany.in