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TR. Guest Service Associate
The Fern Residency
posted 16d ago
Job Role Insights
Flexible timing
Job Description
As a Trainee Guest Service Associate in the Food Beverage Service department, you will work under the guidance of the Senior Captain/Captain to carry out activities ensuring guest satisfaction. Your responsibilities will involve adhering to the hotels mission statement, values, and rules while maintaining a professional appearance.
Established Duties:
- Mission Adherence: Abide by the hotels mission statement to contribute to a positive guest experience.
- Values and Rules: Uphold the values and rules of the hotel to maintain a high standard of service.
- Professional Appearance: Maintain a professional appearance according to the set standards of the hotel.
- Seating Assistance: Assist guests in finding and seating them according to the established standards.
- Table Arrangement: Arrange tables to accommodate the correct number of guests.
- Order Taking and Serving: Take and serve orders following established standards and procedures.
- Food Order Handling: Assemble and pick up food orders efficiently.
- Table Maintenance: Ensure tables are clean and tidy after the main course, maintaining a pleasant dining environment.
- Guest Satisfaction: Strive to achieve and maintain a high level of guest satisfaction throughout the service.
- Timely Service: Execute all serving activities within the prescribed time limits.
Employment Type: Full Time, Permanent
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What people at The Fern Residency are saying
Rating based on 6 Guest Service Associate
reviews
Anonymous · Food, Beverage & Hospitality
in Junagadh
Likes
Managing directors are good and supportive.
- Skill development - Good+1 more
Dislikes
They didn't provide medical care and paid leaves as per conditions.
- Salary - Poor
Guest Service Associate salary at The Fern Residency
reported by
10
employees
₹1.1
L/yr - ₹2.4
L/yr
27%
less
than the average Guest Service Associate Salary in India
View more details
What The Fern Residency employees are saying about work life
based on 215 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
The Fern Residency Benefits
View more benefits
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