Customer Service Representative

Role & responsibilities

• Assist customers with travel bookings, modifications, and cancellations.
• Deliver exceptional customer service and ensure a smooth travel experience.
• Address and resolve customer concerns efficiently while maintaining high service standards.
• Respond promptly to customer inquiries and provide effective resolutions to complaints.
• Maintain excellent communication and ensure customer satisfaction throughout the travel journey.

Preferred candidate profile

• Experience: Prior experience in the travel industry or a related field is preferred.
• Education: A degree in Travel & Tourism, Hospitality, or a related discipline is desirable.

Perks and benefits

Best salary as per the Market Standards
Lucrative incentives Schemes
Training
Meals