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16 Radical Minds Jobs

Customer Care Executive- Travel (GDS - Cryptic Command)

1-5 years

₹ 2.75 - 4L/yr

Noida

100 vacancies

Customer Care Executive- Travel (GDS - Cryptic Command)

Radical Minds

posted 7d ago

Job Role Insights

Flexible timing

Job Description

Skill Set

  1. Handle inbound calls for a leading Domestic Travel Process
  2. Address Customer Inquiries, Complaints and issues
  3. Candidates have at-least 6 months experience in the Travel Domain.
  4. Excellent Knowledge of GDS - Cryptic Command Version
  5. Good Communication & Articulation skills. Versant 5 Communication Assessment.

Perks and Benefits

  1. State of the Art Infrastructure and working environment
  2. Fast Track Career Progression and learning opportunities
  3. Competitive Environment Roles and Responsibilities
  4. 6 week off in a month
  5. Retention Bonus
  6. 9 AM to 9 PM shifts for Female Candidates

Interested Candidate may call on 8171574423


Employment Type: Full Time, Permanent

Read full job description

Radical Minds Interview Questions & Tips

Prepare for Radical Minds Customer Care Executive roles with real interview advice

Top Radical Minds Customer Care Executive Interview Questions

Q1. What will you do if the customer abuse you on the call
Q2. What you know about sales and customer service
Q3. How many tolls we are using in Quality?
View all 29 questions

What people at Radical Minds are saying

2.6
 Rating based on 93 Customer Care Executive reviews

Likes

Flexible for employees and tl understand concern of employees, employees tell jenuin.

  • Salary - Good
  • +1 more
Dislikes

Ego centric supervisor. I was doing job there and getting quality issue so send email to TL that this is reason so not coming. TL called in office said that take quality session then do your job continue. I said ok and went for quality session to mayank kashyap who is deputy manager of training. I was telling my issue to him, he inte..Read More

  • Skill development - Poor
  • +4 more
Read 93 Customer Care Executive reviews

Customer Care Executive salary at Radical Minds

reported by 293 employees
₹1.1 L/yr - ₹4.5 L/yr
9% less than the average Customer Care Executive Salary in India
View more details

What Radical Minds employees are saying about work life

based on 638 employees
52%
59%
71%
79%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Radical Minds Benefits

Job Training
Free Transport
Cafeteria
Work From Home
Soft Skill Training
Team Outings +6 more
View more benefits

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