Add office photos
Engaged Employer
i
This company page is being actively managed by
Testbook.com Team. If you also belong to the team, you
can get access from
here
Testbook.com
Compare
All Filters
88 Testbook.com Jobs
Customer Support Intern
Testbook.com
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The Customer Support Intern will be responsible for receiving,
- investigating, and responding to all customer inquiries regarding
- the products and services. The Customer Support Intern will
- troubleshoot and coordinate with various internal departments to
- resolve problems.
Responsibilities:
- Interact with customers by phone, e-mail, or online chat
- concerning various care issues.
- Provide hands-on support for customer care initiatives such as
- automated provisioning, online billing, order tracking, and detailed
- account management.
- Solicit cross-selling and up-selling opportunities within the
- customer care experience.
- Tracking and reporting relevant customer care performance
- metrics.
- Capturing and applying customer feedback.
Employment Type: Full Time, Permanent
Read full job descriptionTestbook.com Interview Questions & Tips
Prepare for Testbook.com roles with real interview advice
People are getting interviews at Testbook.com through
People are getting interviews through
(based on 60 Testbook.com interviews)
Job Portal
Company Website
Referral
Walkin
44%
33%
5%
5%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Testbook.com are saying
What Testbook.com employees are saying about work life
based on 543 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Testbook.com Benefits
Work From Home 
Job Training 
Soft Skill Training 
Team Outings 
Education Assistance 
Compare Testbook.com with
BYJU'S
Compare
Unacademy
Compare
upGrad
Compare
MeritNation
Compare
Toppr
Compare
Adda 247
Compare
BYJU'S Exam Prep
Compare
Edukart
Compare
Simplilearn
Compare
Embibe
Compare
Planet Spark
Compare
Chegg
Compare
Skill Lync
Compare
LEAD School
Compare
Collegedunia
Compare
Scaler Academy
Compare
Great Learning
Compare
Lido Learning
Compare
Evelyn Learning Systems
Compare
BrightCHAMPS
Compare
Similar Jobs for you
Social Media Marketer - Polaris School of Technology
1-4 Yrs
Bangalore / Bengaluru
Testbook.com - Manager - Accounts Payable/Accounts Receivable (4-11 yrs)
4-11 Yrs
Share an Interview