Project Manager - Mobile Network Domain (10-15 yrs)

Experience : 10 - 15 Years

Role : BSS Provisioning Project Manager

Key Responsibilities :

- Responsible for driving all initiatives in the BSS (Business Support System)Provisioning, of 3G/4G/5G mobile network domains from full lifecycle of program /project management, planning and execution angle for customer program/projects.

- Coordinate internal resources and third parties/vendors for the flawless full lifecycle execution of programs/projects in BSS Provisioning of 3G/4G/5G mobile network domains.

- Ensure that all program /projects are delivered on-time, within scope and within budget.

- Developing program/program/project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.

- Ensure resource availability and allocation.

- Develop a detailed program/program/project plan to track progress.

- Use appropriate verification techniques to manage changes in program/project scope, schedule and costs.

- Measure program/project performance using appropriate systems, tools and techniques.

- Report and manage escalation with help of senior management as needed.

- Manage the relationship with the client and all stakeholders.

- Perform risk management to minimize program/project risks.

- Establish and maintain relationships with third parties/vendors.

- Create and maintain comprehensive program/project documentation.

- Manage all aspects of BSS, Provisioning, Mediation/Charging systems of 3G/4G/5G network deployment from: customer relationship, program/project plan of record, program/project schedule, cost, and inventory.

- Direct or complete above systems deployment activities.

- Ensure proper records are maintained for all systems deployment.

- Ensure that quality of the service providers' work is within client standards.

- Manage integration of third-party technical partners with internal team.

- Proactively manage changes in program/project scope, identify potential crises, and devise contingency plans.

- Resolving program-level issues and understanding the interdependencies and severity of project-level issues.

- Creating or re-engineering processes, resources, structure to gain productivity and improve overall program;

- Identifying impacts of program, building awareness and support for change within the organization;

- Aligning organizational/ strategic direction that affects project and program goals and objectives;

- Establishing program processes, program structure and norms, roles, standards and responsibilities.

- Ensuring that projects under the program are organized and execute in a consistent manner;

- Creating a program roadmap by analyzing internal / external environments. Identifying and prioritizing projects and/or primary tracks of work, integration opportunities and translating it into a long-term implementation plan.

- Manage Budge and raise PR/PO process toward vendors and internal departments

Minimum Requirements (knowledge, Skills, Abilities) :

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

- The requirements listed below are representative of the knowledge, skill, and/or ability required.

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Hands-on experience in telecommunication industry, mobile network service (networks, circuits, VoIP etc.) in an international environment with good understanding of its technology concept.

- Extensive working knowledge in telecom BSS solutions/products

- The person should have in-depth knowledge across BSS/OSS systems from lead generation to order creation, order orchestration, inventory management, order fulfillment, activation and billing

- The person should have knowledge of System integration lifecycle for a full stack BSS/OSS implementation and having experience of delivering minimum two BSS transformation project for Global telecom operators providing GSM/CDMA, 4G/5G, Broadband services

- Knowledge of Wiki, Jira, Confluence, SharePoint or similar, MS Project, Smartsheet or similar and MS Office Suite (Excel, PowerPoint, Word) or similar;

- Expertise in project scoping, planning, management, execution and controlling;

- Knowledge/Experience of procurement, budgeting and cost control processes;

- Expertise in identification of quality requirements, executing quality assurance and control, ensuring standards and compliance;

- Expertise in risk identification, analysis, response, control and monitoring;

- Expertise in planning and establishing program governance and audits;

- Experience managing, communicating and executing organizational change;

- Experience in conflict management for cross-functional teams and multiple stakeholders;

- Expertise in analytical thinking and effective decision making;

- Demonstrates high level of time and productivity management;

- Expert at stakeholder management, business networking, negotiations and partner and vendor relationships;

- Excellent interpersonal skills, presentation and demonstration skills;

- Expert in coaching peers, ensuring team effectiveness and virtual/remote teaming;

Qualification Requirements :

- BE/B-TECH/MCA degree or equivalent plus 10+ years related experience;

- Master's certification in project management (i.e., CAPM from the Project Management Institute, CSM from Scrum Alliance, or PMP from Project Management Institute);

- Demonstrated clear leadership skills and prior project/program management experience in the deployment of leading edge, multi-vendor technologies in a highly complex commercial environment.