HR OPERATIONS SPECIALIST

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.

We serve 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

Temenos was founded on the belief that People are Key. As we accelerate our SaaS journey, implementing a successful people-first HR strategy is fundamental to this exciting transformation.
We are looking for a talented and passionate Regional HR Operations Specialist. The role is key to implementing our Employee Experience strategy and to provide a consistent human-centered experience through all aspects of the employee lifecycle.
The role will support the HR Operations Manager, collaborate with our corporate and regional HR partners, our shared services HR colleagues, and a range of business stakeholders to drive and execute various global HR activities

• Manage the on-boarding process and ensure timely set up of employee accounts, Laptops, training, and
  other new starter essentials.
• Prepare contract, offer and all communication letters such as Salary change, Loyalty shares, Line manager
  change and Band Letters.
• Assist the Global mobility team with the visa application process for short-term employee visits by providing
  them Letter of Invitation and Introduction.
• HCM Ensure the HR database is updated with various life cycle events like promotions, revisions, Manager
  changes, Department changes etc.
• Manage the PR (Purchase Request) process on HR related transactions and ensure timely payments to the
  vendors.
• Monthly payroll input consolidation and post payroll reconciliation.
• Manage the various employee benefit processes like medical insurance, Life insurance, Meal cards etc.
• Respond to employee queries within the standard transactional service-level-agreements (SLA) in HR
  Mailbox
• Liaising with Internal and external auditors on all the audit requirements.
• Prepare various analytical reports for the stakeholders.
• Ensure there is complete backup for all regional activities and ensure systematic procedures, process maps
  and process guides in place for all the activities.
• Managing additional regional requirement as per business demands.
• Ensuring HR data is up-to-date in HR System and Finance system (Hyperion) by closely working with regional
  HR and Finance team.
• Manage access management and conduct regular audits to check the right access level within the HR users.
• Conduct regional process trainings to HR group.
• To support key corporate projects including HR Systems projects (Oracle - Ebiz, HR BI, etc.) and deliver the
  results within the committed timeframe. This includes preparing BRD, Test Script and UAT sign off.
• Recommend process and employee service improvements, innovative and creative solutions.

• 3 - 5 of experience in a progressive HR Service Delivery.
• Extensive HR Systems knowledge (Oracle, Workday, SAP, Success Factor).
• Proficient in MS Office.
• Good knowledge of employment life cycle within the organisation.
• Strong analytical skills, attention to detail.
• Collaborative and business-oriented.
• Culturally aware and with a global mindset.
• Curious, fast learner, and flexible thinker with a passion for problem-solving and continuous improvement.
• Open-minded and seeks out feedback.
• Able to work under pressure, to tight deadlines, and manage multiple deliverables.
• MBA in Human Resources Management or relevant HR Qualifications.
• Knowledge in HRIS project implementations with technical background.
• Self-motivated, independent, organized, focused, and who enjoys making work fun!