Upload Button Icon Add office photos
filter salaries All Filters

32 TELUS International Philippines Jobs

Telus Digital|| Hiring For Technical Support Representative

0-5 years

₹ 3.25 - 5L/yr

Noida, Delhi/Ncr

20 vacancies

Telus Digital|| Hiring For Technical Support Representative

TELUS International Philippines

posted 2hr ago

Job Description

Role & responsibilities

  • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
  • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
  • Walks customers through common phone hardware and software configurations to maximize service functionality.
  • Provides solutions and resolution resources for customer repair problems.
  • Interfaces with customers over the phone providing status updates and ensuring service has been restored.
  • Escalates appropriate technical issues to upper-level technical support when needed.

Preferred candidate profile


  • 0-5 years of experience in International Technical Support (Voice) .
  • Excellent communication skills
  • Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
  • Should be comfortable working in 24*7 Working Environment
  • Graduation not required
  • Rotational shifts & Rotational week offs.
  • Exclusions: Undergraduate Fresher are not eligible/Graduation freshers with Non Technical education are not eligible.

Perks and benefits

  • Medicare Facilities.
  • Salary ranges from 3.2 to 5 LPA.
  • Both side cab facilities.

Employment Type: Full Time, Permanent

Read full job description

TELUS International Philippines Interview Questions & Tips

Prepare for TELUS International Philippines Technical Support Representative roles with real interview advice

People are getting interviews at TELUS International Philippines through

Job Portal
Referral
Company Website
Walkin
Recruitment Consultant
33%
19%
9%
6%
6%
27% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at TELUS International Philippines are saying

3.1
 Rating based on 6 Technical Support Representative reviews

Likes

Salary is always on time and colleagues are ok

Dislikes

Management is worst no support, whenever you ask for solution only you will get excuses. You can be kicked out anytime with XYZ reason. No work life balance total worst. Cab facility is totally trash they will drop you one hour before your shift and nobody cares.

Read 6 reviews

Technical Support Representative salary at TELUS International Philippines

reported by 29 employees with 2-6 years exp.
₹3.6 L/yr - ₹6.5 L/yr
35% more than the average Technical Support Representative Salary in India
View more details

What TELUS International Philippines employees are saying about work life

based on 1.1k employees
66%
71%
83%
51%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

TELUS International Philippines Benefits

Submitted by Company
Health & Wellness
Learning & Development
Giving Back
Inspiring Spaces
Submitted by Employees
Work From Home
Free Transport
Cafeteria
Gymnasium
Health Insurance
Soft Skill Training +6 more
View more benefits

Compare TELUS International Philippines with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Tech Mahindra

3.6
Compare

HCLTech

3.5
Compare

Infosys

3.7
Compare

TCS

3.7
Compare

Accenture

3.9
Compare

IBM

4.1
Compare

Cognizant

3.8
Compare

Capgemini

3.8
Compare

DXC Technology

3.7
Compare

HCL Group

3.7
Compare

Atos

3.8
Compare

CMS IT Services

3.1
Compare

Societe Generale Global Solution Centre

3.9
Compare

KocharTech

4.0
Compare

Xoriant

4.2
Compare

3i Infotech

3.5
Compare

Similar Jobs for you

Intern at TELUS International

Noida, Delhi/Ncr

0-3 Yrs

₹ 3.25-4.75 LPA

Customer Service at TELUS International

Noida, Delhi/Ncr

₹ 3.25-3.25 LPA

Customer Service at TELUS International

Noida, Delhi/Ncr

1-4 Yrs

₹ 3-3.5 LPA

Technical Support at Betsol

Bangalore / Bengaluru

0-2 Yrs

₹ 1.5-4 LPA

Technical Support Executive at Morneau Shepell

Noida

0-3 Yrs

₹ 3.25-5 LPA

Sales Representative at TELUS International

Noida, Delhi/Ncr

1-5 Yrs

₹ 3.25-4.5 LPA

Customer Support at Foundever

Chennai

0-3 Yrs

₹ 2.75-3.25 LPA

Technical Support Intern at Foundever

Hyderabad / Secunderabad

0-2 Yrs

₹ 2.5-3 LPA

Process Consultant Trainee at Hinduja Global Solutions (HGS)

Bangalore / Bengaluru

₹ 2.25-3 LPA

Technical Support at Diebold

Hyderabad / Secunderabad

0-5 Yrs

₹ 2.75-5 LPA

Telus Digital|| Hiring For Technical Support Representative

0-5 Yrs

₹ 3.25 - 5L/yr

Noida, Delhi/Ncr

2d ago·via naukri.com

Telus International!! Hiring For International Outbound Sales Process

1-3 Yrs

₹ 3.75 - 4.5L/yr

Noida, Greater Noida

16hr ago·via naukri.com

Telus - Customer Service and Inbound Sales/ Upselling

0-4 Yrs

₹ 2.75 - 4.75L/yr

Noida

16hr ago·via naukri.com

Freelance MSc Math Expert Remote India

1-6 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Telus Digital|| Hiring For Customer Service Voice Profile

₹ 3.25 - 3.25L/yr

Noida, Delhi/Ncr

2d ago·via naukri.com

Telus Digital|| Hiring For Sales Representative

1-5 Yrs

₹ 3.25 - 4.5L/yr

Noida, Delhi/Ncr

2d ago·via naukri.com

Product Architect

10-15 Yrs

Noida

2d ago·via naukri.com

Engineering Manager

9-14 Yrs

Noida

2d ago·via naukri.com

SRE Gcp Data Engineering

4-9 Yrs

Noida

2d ago·via naukri.com

Azure Devops Engineer

6-10 Yrs

Noida

2d ago·via naukri.com
write
Share an Interview