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TELUS International Philippines Technical Support Representative Interview Questions and Answers

Updated 1 Jan 2023

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Technical questions as how to troubleshoot the system
  • Q2. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system

Interview Preparation Tips

Interview preparation tips for other job seekers - Really a nice place to work. I am working with the same.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jun 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. What does privacy mean to you?
  • Q2. Would you rather manage or be managed?
2

HR Round (2 Questions)

  • Q1. Explain "code of conduct".
  • Q2. What is something you are proud of?

Interview Preparation Tips

Interview preparation tips for other job seekers - I responded to an online post for a customer service position. When i heard back, I was given info to reach out to the hiring manager on the Signal platform for an interview. I did that and was given a set of questions which I answered immediately. The conversation was left hanging. The next day, I received a 2nd set of questions which I waited to answer and submitted on the 3rd day. Upon doing so, I was hired on the spot and told someone would be contacting me via email to start the onboarding process. Upon review of the company's website, the "way we hire" followed a different process and started with a resume submission which i was never even asked for. Im still not certain if I really interviewed with Luxoft or someone posing as the company. My advice is to do research and know there are potential scammers out there that may be posing as Luxoft. I will update this as my experience unfolds.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Questions all about from recent job
  • Q2. Expected Salary
2

Technical Round (1 Question)

  • Q1. Behavioral questions

TELUS International Philippines Interview FAQs

How many rounds are there in TELUS International Philippines Technical Support Representative interview?
TELUS International Philippines interview process usually has 2 rounds. The most common rounds in the TELUS International Philippines interview process are Resume Shortlist and Technical.
How to prepare for TELUS International Philippines Technical Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS International Philippines. The most common topics and skills that interviewers at TELUS International Philippines expect are Technical Support, Troubleshooting, Agile, Communication Skills and Consumer Electronics.
What are the top questions asked in TELUS International Philippines Technical Support Representative interview?

Some of the top questions asked at the TELUS International Philippines Technical Support Representative interview -

  1. What is the process of troubleshooting and what parameters to be keep in mind w...read more
  2. Technical questions as how to troubleshoot the sys...read more

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32% more than the average Technical Support Representative Salary in India
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TELUS International Philippines Technical Support Representative Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

2.1

Skill development

2.7

Work-Life balance

2.7

Salary & Benefits

2.3

Job Security

2.2

Company culture

1.8

Promotions/Appraisal

2.5

Work Satisfaction

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